I have been a valued regular customer since 2013 all the history of my car has been with Ed Napleton Honda Oaklawn. I had impeccable service until recent. I'm a 1 owner of 2011 Crosstour 124,000 now after the oil change my engine imisfires, I spoke with service specialist & the manager service specialist which I won't name. I was told that certain Honda cars malfunction and because of this it's costing me $5100 for repairs. Unfortunately out of desperate measures I'm in a new car that was overpriced but I needed a car. I hope the owner reads this & get his dealership back up to compliance or see his business go to hell.
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