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EGM Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,457 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Elk Grove Village, IL, you’ve found us. Here at EGM Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elk Grove Village car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you
If you’re looking for auto repair in Elk Grove Village, IL, you’ve found us. Here at EGM Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elk Grove Village car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Elk Grove Village, we are totally confident that EGM Automotive is the best option in town!

Your Family-Owned, Friendly Neighborhood Service Station For More Than 20 Years!

Proudly serving the areas of Elk Grove Village, Addison, Arlington Heights, Des Plaines, Hoffman Estates, Itasca, Roselle, Schaumburg, Wood Dale.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(847) 301-0058

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1195 Rohlwing Rd Elk Grove Village, IL 60007
EGM Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,457 Reviews)

LB
Larry B.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Class 1A auto repair shop
This is the very best auto repair shop that you will find in the Northwest suburbs. Recently I required some quick repairs and only had one day to have them completed. Not only were the repairs completed in one day I was unable to get to EGM before closed. They delivered my SUV to my house so I would have it to use that evening also it would have for an early the next morning. This is definitely a full service company. Thanks, Manny, Randy, Russ and all the technicians working there.
Manny from EGM Automotive responded on 05/30/2025 11:12 AM

We appreciate your kind words and are glad to hear that our team was able to get your SUV fixed up and delivered faster than a pizza on Super Bowl Sunday. It’s great to know that you experienced our full service approach firsthand. Our entire crew are always eager to go the extra mile—literally, in your case! Your trust in us means a lot. Here's to smooth rides ahead!

Manny

GE
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Gyl E.
Schaumburg, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
0
2020 Kona brakes
Always the Best
Manny from EGM Automotive responded on 05/29/2025 09:17 AM

We're glad to hear that you consistently have a great experience with us! It's nice to know we've earned our title as the best in your book. We appreciate your support! Thank you again for your business and trust in us. 

Manny

DC
Donna C.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Recent Repair
EGV AUTOMTIVE> Is the best! One visit will convince you. Reliable, honest & experienced team for all your automotive needs! Thank you Manny, Russ, Randy, Jim & all mechanics...
Manny from EGM Automotive responded on 05/20/2025 08:47 AM

We're glad to hear you had such a fantastic experience with our team! It's always wonderful when our efforts in reliability and honesty shine through. Our mechanics may not wear capes, but they sure do know how to save the day when it comes to automotive needs. If you ever need anything else, don't hesitate to reach out. We're here to keep those wheels turning!

Manny

CA
Carl A.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Elk Grove Resident
EGM is very professional and very thorough!! My second visit and I will be returning!
Manny from EGM Automotive responded on 05/16/2025 11:44 AM

We appreciate your kind words about your experience with us. It's great to hear that you found our service professional and thorough. We aim to keep that trend going for your future visits. Safe travels until we see you again!

Manny

MS
Michael S.
Calumet City, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Definitely will be back
The staff members at EGM are some very nice people and very helpful. They will do everything they possibly can to get to the bottom of the situation and to make sure you satisfied and they good on prices and not to mention the place is very clean and well organized.
Manny from EGM Automotive responded on 05/14/2025 10:51 AM

We appreciate your feedback and are happy to hear that our team made a positive impression! It sounds like they went above and beyond, which is exactly what we aim for. We strive for tidiness because messiness can lead to confusion – and we save that for the road! Your satisfaction is important to us, and we’re glad to know we hit the mark.

Manny

BC
Bob C.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Bob said everything was great. They will pick him up and take him home. They're all very nice.
Recommended
Manny from EGM Automotive responded on 05/15/2025 11:56 AM

We're pleased to hear that your experience was great! It sounds like our pick-up and drop-off service really hit the mark, and we’re glad you found our team to be so nice. We aim to make getting your vehicle serviced as convenient and enjoyable as possible. If you need anything else, just give us a shout!

Manny

GG
Geraldine G.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Everyone is sooooo nice
I have had the best mechanics at EGM Automotive in Elk Grove Village for many years. I thank the owner, Manny, for always doing the best he can for me and my car.
Manny from EGM Automotive responded on 05/02/2025 07:08 AM

It's wonderful to hear that you've had such a positive experience with our mechanics at EGM Automotive! We always strive to provide top-notch service and it's great to know that our crew have been giving your car the royal treatment. We'll keep working hard to ensure your ride remains in tip-top shape. Thank you again for your review and for your many years of business!  

Manny

GS
Gianna S.
Itasca, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Knowledgeable and very communicative
EGM took my complaints and concerns seriously and promptly found and fixed my issues I was having. I mostly appreciated the updates constantly via phone! Communication is so welcomed !!
10/10 would recommend
Manny from EGM Automotive responded on 05/01/2025 10:57 AM

We’re happy to hear that our team was able to take your concerns seriously and get things sorted out for you. It’s great to know that you appreciated the updates—after all, who doesn’t love a little communication, right? We aim to keep everyone in the loop. Thank you for sharing your first time expereince with us.  We appreciate your recommendation and look forward to serving you in the future. Cheers to smooth rides ahead!

Manny

Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Reliable, knowledgeable and accomodating
Elk Grove Automotive always does a stand-up job. Beyond their expertise for auto tune-up and repair, the guys are very friendly and accommodating. Plus they have free munchies!! Thanks guys!!!!
Manny from EGM Automotive responded on 04/28/2025 09:19 AM

We appreciate your feedback about your experience with us! It's wonderful to hear that our team's expertise and friendliness hit the mark for you. And yes, those free munchies have been known to fuel both cars and good vibes around here. We look forward to keeping your vehicle in shape and ensuring you have a good time doing it!

Manny

HS
Hector S.
Arlington Heights, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Best shop in Elk Grove village
Great service as always, best shop in town
Manny from EGM Automotive responded on 04/24/2025 12:00 PM

We're genuinely glad to hear that you had a fantastic experience with us! It's always nice to know we've earned the title of best shop in town—no pressure there, right? We appreciate your continued support and look forward to keeping that service bar high!

Manny

CM
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Carole M.
Itasca, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Best Automotive repair shop
I had my brakes and rear shocks replaced. Manny and the whole team are fabulous. You need a repair facility you can trust? This is the place. Friendly, organized, clean, efficient, thorough and honest quotes and good pricing. What more can you ask for? This is the place to go!
Manny from EGM Automotive responded on 04/21/2025 07:14 AM

It sounds like our team hit all the right notes with your recent brake and rear shocks replacement! We're glad you found our crew to be fabulous—it's always nice to know that our friendly and organized approach is appreciated. Thank you again for your business and we look forward to keeping your wheels turning smoothly!

Manny

Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great service as always
Russ and the team provided excellent service as always!
Manny from EGM Automotive responded on 04/17/2025 08:30 AM

We're delighted to hear that Russ and the team hit the mark again! It sounds like they’ve turned excellent service into an art form. Your continued support truly means the world to us, and we promise to keep the bar high. If you need anything else, just give us a shout!

Manny

Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil change
Manny and the crew are great. They are knowledgeable, courteous and helpful.
Manny from EGM Automotive responded on 04/16/2025 12:20 PM

 Your appreciation for our crew is greatly valued, and we're always here to lend a hand when you need it! Thank you for 5 Star review and for your business!  

Manny

Verified Customer
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2025
verified customerVerified Customer
9
Regular Maintenance
I've been taking my vehicle to EGM for the last 15 years and they have great Customer Service as always. I trust the team at EGM to take care of my car with professionalism and care. I imagine volume of business is booming, however, receiving an update call on my car's maintenance work progress would be appreciated.
Manny from EGM Automotive responded on 04/15/2025 09:37 AM

It's great to hear you've been with us for 15 years – that's like a lifetime in car years! We're glad you appreciate our customer service and trust us with your vehicle. We completely understand the need for updates, especially when your car is in our care. Communication is key, and we will definitely take your feedback to heart. We'll aim to keep you better informed next time – after all, no one likes waiting in suspense! Safe travels until we meet again.


Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Friendly and helpful
Always helpful and friendly many people I know go here
Manny from EGM Automotive responded on 04/11/2025 11:00 AM

It's fantastic to hear that you've had such a positive experience with our team! We pride ourselves on being the friendly neighborhood experts in automotive care. And it seems your friends are onto something great by recommending us! If there's anything else we can assist you with, just give us a shout—we're here to help, one friendly face at a time!

Manny
Service Coupons and Posts
Thanks a million for the kind words! 🙌 We're thrilled to be your go-to for car services over the years. Your support fuels us to keep revving our engines! 🚗💨 Here’s to many more smooth drives ahead! #ThankYou #CarCareChampions
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Thanks for the love! 💖 We're thrilled to help keep that 20-year-old Jeep cruising strong! Here's to many more miles and great adventures ahead. 🛻✨ #EGMAutomotive #RoadReady
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Thank you for your awesome review! 🌟 We're thrilled to hear you had a speedy service with us—who says mornings can't be productive? 🚗💨 We're always here to help, even at the crack of dawn! #EarlyBirdService #EGMAutomotive
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Thanks for the glowing recommendation! We love making your ride shine like a diamond! 💎🚗 Your support fuels our passion for top-notch auto care! Keep those wheels rolling with us! #EGMAutomotive #CustomerLove
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🏆 Thank you for the high praise! We always aim to be the best in town, and it seems we’re hitting the mark! 🚗✨ Remember, we’re here to keep your ride running smoothly and your smile wide! #BestRepairShop #EGMAutomotive
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We’re grateful for the love! 💖 Your trust keeps our engines running smoothly! Here’s to always delivering top-notch service—because your ride deserves the best! 🚗💨 #EGMAutomotive #CustomerLove
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Thanks for the love! We're thrilled you think we're awesome! 🚗💨 We strive to keep your ride in top shape and your spirits high! Looking forward to your next visit! 🌟 #CarCare #AwesomeService
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We're thrilled to hear you had a fantastic experience with our friendly team! 😄🚗 Timely work and knowledgeable staff are our secret sauce! Thanks for trusting EGM Automotive with your car care! #CustomerAppreciation #EGMAutomotive 🌟
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Thanks for the glowing review! 🌟 We're thrilled our team could navigate the road of options with you. We promise to keep the engine of excellent service running! See you next time! 🚗💨 #CustomerCare #EGMAutomotive
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Thank you for the fantastic review! We're thrilled your z28 is in good hands with us—trustworthy mechanics, better than family? Now that's a compliment! 🚗💨 We look forward to keeping your ride in top shape! #EGMAutomotive #Z28Love
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We're revving up with gratitude for this awesome review! 🚗💨 Fast service and friendly faces are what we strive for. Thanks for being part of the EGM family! You make our wheels turn! 🌟 #EGMAutomotive #CustomerLove
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Thank you for the kind words! We're thrilled you think we’re a "very good company!" 🚗✨ We work hard to keep your ride smooth and ready for the road. Remember, if your car has a mind of its own, we’re here to bring it back on track! #EGMAutomotive #CarCare
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🚗💨 We love a speedy solution! Thanks for trusting us with your ride. Our team is always here to keep things running smooth—no tow truck needed! We appreciate your loyalty! 🙌 #CustomerAppreciation #EGMAutomotive
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We're thrilled to be your automotive family! 🛠️💖 Thanks for recognizing our team's dedication to solving your issues and our resourcefulness. We're always on the hunt for the right answers! 🚗🔍 #EGMAutomotive #FamilyFirst
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🚗✨ Thanks for the stellar review! We always aim for a "10" in honesty and helpfulness. We're all ears when it comes to your car's needs! Keep rollin' with us! 😄 #EGMAutomotive #CustomerAppreciation
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We appreciate the shoutout! 🚗✨ Great service and top-notch communication are our secret ingredients. We're here to keep your ride happy! Thank you for trusting EGM Automotive! #CustomerLove #AutoService
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Thanks for the love! ? We're thrilled our team made your visit awesome. We strive for honest service and a friendly vibe—no greasy hands or shady deals here! ?✨ See you next time for more tire-squealing fun! #EGMAutomotive #CustomerLove
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We're revved up to hear about your experience! ?? Trust is our fuel, & we're grateful for your support! A huge shoutout to our team for making EGM your go-to spot for years. We're all about team effort and keeping you happy! ? #ThankYou #TrustEGM
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We're thrilled to hear our transparency and friendly service impressed you! ?? A comfy waiting area is essential—because who says car maintenance can't be a little pampering? Thanks for the awesome review! #EGMAutomotive #TopNotchService
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We're over the moon with this review! ? Our team loves breaking things down so you can drive away with a smile and confidence! Thanks for recognizing Russ and the crew's efforts. We're here to keep your wheels turning! ?️? #EGMAutomotive #CustomerCare
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?✨ We love that our team is always on the ball, even after hours! Quick service is our middle name! Thanks for trusting EGM Automotive to keep you rolling smoothly. We'll be here when the next car drama unfolds! ?? #EGMAutomotive #FastService
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Thanks for the fantastic review! No problems? That’s our specialty! ?✨ We’re thrilled you had a smooth experience. Remember, we’re always here to keep things running like a well-oiled machine! #EGMAutomotive #SmoothRide
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Thanks for putting your trust in EGM Automotive! ?? We're thrilled to know you think we're great! We promise to keep your vehicles running smoother than a well-oiled machine! ?? #EGMAutomotive #TrustTheExperts
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Thanks for the stellar review! ? We're thrilled to hear you loved our service so much that you’re coming back for more! We promise to keep your wheels turning smoothly. ?? #EGMAutomotive #CustomerSatisfaction
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Thanks for the love! ❤️ We're thrilled our friendly team and fair prices hit the mark! Our techs are ready to keep you rolling smoothly. Remember, “a happy car is a happy life!” ?✨ #EGMAutomotive #HappyCustomers
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We're thrilled to hear about your first visit! ?✨ Exceptional service, quality work, and a shuttle that’s a lifesaver? We're blushing! Thank you for the kind words and we can't wait to welcome you back! #AutoCare #GameChanger ??
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We’re revving up the appreciation! ?✨ Thank you for calling us top-notch as usual! Your trust in our service keeps us fueled up and ready to go. Here’s to many more smooth rides together! ?️ #EGMAutomotive #CustomerLove
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We’re blushing over here! ? Thank you for the fantastic review! Our team loves serving you with knowledge and honesty—you might just say we put the “good” in “good vibes”! Keep those wheels turning and see you soon! ?? #BestService #EGMAutomotive
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Thanks for the thumbs up! ? We're thrilled our team could make your experience a breeze. We're all about friendly service and keeping your ride in top shape! ?? Looking forward to your next visit! #EGMAutomotive #CustomerAppreciation
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Thanks for your kind words! ? We're thrilled we could save the day and keep you cozy before that snow hit! ❄️ Remember, we're always here to keep your ride in tip-top shape! ?? #EGMAutomotive #CustomerServiceHero
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Thanks for the kind words! ?✨ We're thrilled our prompt and courteous service hit the right notes! And yes, our drop off/pick up service is like a pit stop for your car! ?️ Your trust means the world to us. #EGMAutomotive #ServiceWithASmile
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Thanks for the awesome review! We're glad our coupon sweetened the deal, but it sounds like Russ already has your heart! ?? Come back anytime for smiles and great service! #EGMAutomotive #CustomerLove
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Thanks for the kind words, Joann! ? We're glad you had a great experience with us. We appreciate your loyalty and your kind words to others. #EGMAutomotive #ElkGroveVillage
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