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Elder Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(56 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
11
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(586) 408-2030
No Business Hours Provided

Business Hours

* No Time Zone Provided
19077 Hall Road Macomb, MI 48044
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(56 Reviews)

CS
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Colleen S.
Auburn Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
He was exceptional!
Tyler Allor was my sales person. He was very knowledgeable, helpful, attentive, prompt and kind! I would recommend him to family and friends.

KH
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Kimberlee H.
Saint Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Category: Sales
Great experience
Tyler Allor, is a fantastic sales person. We had such a great experience at Elder Hyundai. He made us feel like we were part of his family, followed up with everything and made sure we understood everything and made our first time lease experience a great one. Thank you

SZ
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Sahar Z.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
verified customerVerified Customer
10
Category: Sales
Happy Car buying :)
Tyler Allor was friendly and professional. He helped me with all my questions and throughout the whole process. great communication, friendly attitude, professional approach. very happy

AB
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Andrew B.
Warren, MI
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
verified customerVerified Customer
10
Category: Sales
Great salespeople and service
Everyone was friendly and helpful in finding the right car for me. Tyler was great at explaining all of my Ioniq’s features and explaining my financing options. Completion of paperwork and sale was fairly quick as well.

Verified Customer
Detroit, MI
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
verified customerVerified Customer
10
Category: Sales
Great experience
Andrew was so great and communicative, he helped us to quickly purchase our dream car in a difficult market and we are so grateful for his professionalism and support. We appreciated his and George’s support in a seamless purchase process and appreciated Andrew’s attention to detail in following up with us to make sure we were satisfied after our purchase.

JP
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Jack P.
Pontiac, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
10
Category: Sales
New Car
My agent was Alli today, and she was such a great help. Made the process very easy today and she was right on top of everything and any question we had. Made purchasing my new car a great experience!

CM
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Carol M.
Port Huron, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customerVerified Customer
10
Category: Sales
Excellent dealership
Had a very good experience at this dealership and would recommend Samy as you review the vehicle you choose

Verified Customer
Marysville, MI
2022 Hyundai Sonata Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Was a very good experience at Elder Hyundai
Had a very good follow up conversation with management and we are very happy with our Elder Hyundai experience.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
9
Category: Sales
Was a very good experience at Elder Hyundai
This is a very good dealership to work with, they dont overprice their cars and keep the promises that are made. The only small issue I had was quickly addressed and I would recommend this dealership to anyone.
THOMAS E S. from Elder Hyundai responded on 12/28/2021 10:47 AM

Hi Sarah, Thank you for your feedback. My name is Tom Sicheneder, and I'm the General Sales Manager at Elder Hyundai of Macomb. Every time we get anything less than a five star review, I want to hear about it and create an opportunity for us to be better. This sounds like a great opportunity to do just that. We're working to make sure that you're completely satisfied and that we make things right this time around. Thanks, Sarah! 


Verified Customer
Ludington, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
verified customerVerified Customer
10
Category: Sales
Great
The car does everything I need and more, it’s GREAT

KA
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Karen A.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customerVerified Customer
9
Category: Sales
Helpful staff
I felt comfortable there and my salesman Andrew was very personable, helpful and knowledgeable. They helped me find the perfect car for me at a good price and I am very pleased with it.

KA
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Kali A.
Capac, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2021
verified customerVerified Customer
10
Category: Sales
Great!
Everything was great!

Verified Customer
Macomb, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
10
Category: Sales
Great dealer and excellent service
The dealership was great and I got the car I wanted.

SM
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Steven M.
Vanderbilt, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
verified customerVerified Customer
10
Category: Sales
For all the people at Elder Hyundai
Like I have said before Once you walk through that front door you are directed through the steps and given a sales person of which mine was Sami Rayis he made me feel very comfortable we sat at the desk went through the process got to know each other a little bit and everything was comfortable to the very end his expertise in the electronics was to me very important and there was no question to which he could not answer thank you Sami and everybody at Elder Hyundai

Verified Customer
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customerVerified Customer
10
Category: Sales
Great experience at Elder Hyundai
I am repetitive costumer at Elder Hyundai....every time a good deal...way to go guys....

JP
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Jeffrey P.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customerVerified Customer
10
Category: Sales
Tyler is the best!
As a first time buyer, I was extremely intimidated walking into the dealership. This feeling quickly disappeared once I met Tyler. He was very helpful, kind, transparent, and caring from the time we said hello, until I left the lot in my new car! He was even helpful after the fact when I had questions about some of the features that I was unfamiliar with. I highly recommend Elder Hyundai and doing business with Tyler!

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