My truck overheated while driving up rt 70.
I Googled the nearest car repair shop. We found Phil, he was very helpful, honest and worked us in in a very timely manner. We were back on the road very quickly and for lest than 50 bucks.
Praise the Lord!
Phil able to fit me in for oil change, always appreciate his flexibility to work around my busy schedule. He had the car done as planned and provides quality work.
Rene said with his initial consultation with him, he knew what was happening and what was needed. Got direct and timely service on his vehicle. Once he did the 1st test drive, it was tight. The springs tight. Exceptional at explaining the amount he was charged. He felt he was treated with respect. Great customer service. Got his go to vehicle in a good spot.
This service, as with all the others since Elite opened, was done well and very complete. All items on the the manufacturer's check list were done plus several that the technician added as a precaution. I'm thoroughly delighted with Elite Car Care and plan to continue using them.
Finding a good mechanic is like finding a good hair stylist. I just completed my third visit and comfortable giving 5 stars. My mini-van is older and has 100k miles, so it is going to have problems. Phil has figured out the problems, worked with me on availability and spends time explaining the work. While I wish his prices where less, better to pay for higher quality service the first time! Clean shop shows he takes pride in his work and it always feels good to help small business owner. Highly suggest Elite.
Outstanding service performed by a highly qualified technician who also happens to be the owner of the Elite Car Care. Mr. Phil Watson, the owner, was able to fix the problem with my vehicle AC unit in a timely manner and at a reasonable price. Mr. Watson is very knowledgeable and is also highly skilled in his craft/profession. I will recommend him to my colleagues and friends who might have need of his automotive services. A true professional!
Thanks Mr. Watson, and I look forward to being one of your customers in the future whenever I have a problem with my vehicle.
Some co-workers had recommended Elite. Boy am I glad I checked them out. I went in to have a check engine light addressed. They fiound a leak (just like the police vehicles have in their cabins) and fixed it. They also replaced my serpentine belt (had stretched to near failing at 132k), replaced the original spark plugged, and cleaned the fuel injection system, including the air intake. Man, this thing really takes off now, and, there is no longer an exhaust smell in the cabin. Even my wife said my car drives like when I first got it. The proprietor also replaced a couple of additonal (dealer provided) belts and gave me a discount to cover the difference in cost. I am extremely satisfied with the work that Elite provided and highly recommend that you check thrm out for yourself.
I started working with Phil at Elite Car Care as a matter of convenience for routine maintenance like oil changes and checkups. Phil is a friendly guy who gives a lot of practical advice on what needs to be done and when to do it--also money-saving advice on what doesn't need to be done despite manufacturer advice. I've developed a relationship with Phil, and a couple of times I've brought old cars to him that I'd bought for my teenage daughters, and he's made major repairs that enabled them to pass MD Safety Inspections and run extremely well. He seems to know everything about every make and model, including hybrids.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
I Googled the nearest car repair shop. We found Phil, he was very helpful, honest and worked us in in a very timely manner. We were back on the road very quickly and for lest than 50 bucks.
Praise the Lord!