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Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,463 Reviews)
97
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Towing & Recovery and Quick Lube Services. We're proud of our great mechanics, who have years of experience working on many different types of vehicles. They have the knowledge required to diagnose your problems, and to find affordable solutions to get you back on the road quickly. ...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(585) 244-1616
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
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Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,463 Reviews)
Write a Review
Recent Reviews
MH
MATT H.
Rochester, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Outstanding service as always!
Elmer's service is always excellent. They take great care of their customers!
BS
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BARBARA S.
Rochester, NY
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Quick service
Quick oil change and headlight replacement
MS
MARISSA S.
Rochester, NY
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
8
Quick, friendly, knowledgeable
Elmer's was able to get me in for an oil change within a few days. Great service!
DB
DANIELLE B.
Rochester, NY
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Trusted Mechanic
I know Elmer’s mechanics are going to be efficient and knowledgeable. I’m able to drop my car off when it’s convenient with the key drop box. Pickup is easy and the price is what was quoted. No surprises, just kind people doing a great job.
CG
CAITLYNN G.
Rochester, NY
Kia Forte 5-Door
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Always a great experience
I've been coming here for years and I know I'm in good hands with John and his team. Scheduling is easy and they get the work done efficiently. Communication is timely and much appreciated. I don't know much about cars but I know I can trust them to do what needs to be done to keep me and my family safe.
RK
ROBERTA K.
Rochester, NY
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Friendly and honest
I was impressed
by the friendly service that was in telling me what had to be done on my car. They tried to save me money on putting new tires on. Very easy to work with.
JW
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JENNIFER W.
Rochester, NY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Highly recommend Elmer’s!
I’ve been coming to Elmer’s Garage since moving to Rochester 20 years ago. John and his team are amazing-trustworthy, efficient and all around great people. I won’t take my cars anywhere else.
JC
JOHN C.
Rochester, NY
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Friendly staff, communication was on point
So far, everybody’s been very friendly and knowledgeable when I have brought my vehicle in. Communication every step of the way was top notch and that’s super important to me. Highly recommend!
LG
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Libby G.
Pittsford, NY
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Excellent work. 🙂
They did not hassle. Friendly place of business, plus they have dogs at their workplace! 🐕‍🦺🙂👍
Verified Customer
Rochester, NY
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Quick and easy
I dropped off my flat tire and the Elmer's crew had it fixed later that day. Thanks again!
RD
RADU D.
Rochester, NY
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Amazingly quick
Dropped my car in Wednesday night for an oil change and an inspection. Was done at 8:30 the next next morning!! Super quick and they know how to get the job done
JV
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Julie V.
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Highly recommended
Friendly and knowledgable - well organized and thorough! Will use for future auto maintenance and mechanical repairs.
AS
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ANN MARIE S.
Rochester, NY
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
The Best in Rochester!
I am always confident when leaving my car that it will be fixed. Honest and excellent service by all at Elmer’s Brighton Garage! Thank you!
GG
GAY G.
Rochester, NY
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
I’ll be back!
Excellent service. Honest, knowledgeable. Wonderful owner and crew. Waiting room is spotless!
HK
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HEATHER K.
Pittsford, NY
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
friendly and prompt service
The staff at Elmer’s are always friendly and polite. They are prompt in their service and very fair in their pricing. We always take our cars to Elmer’s for all their maintenance and mechanical needs.
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