My car broke down while I was in Vestal on Monday, and I had to have it towed to Endless Mountain Motors. Despite being very busy, Dan was able to check out my car and tell me what needed to be done. Alyssa called Tuesday afternoon to tell me my car was ready. They're the best!
Dan and Alissa are two of the most wonderful and honest people I know. They are nothing but professional and have always treated me with kindness and respect.
This is the second year we have taken our vehicles to EMM for inspections and servicing. Everyone is super nice and they do an excellent job. They are very thorough and call to let you know if anything needs attention before they fix it without being pushy. Customer satisfaction is important to them and unfortunately not many places, especially dealerships, care about the customer. Keep up the good work EMM!
Excellent experience. From the first phone call scheduling, I felt very comfortable. Good customer service is very important to me; and theirs is stellar. I will be returning
We have experienced excellent professional service at every visit we have ever made.at EMM. Dan’s knowledge of cars, especially Toyotas, has impressed us as he usually only needs one or two symptoms and he is on it. Alyssa is always friendly and efficient whether in person or on the phone. Highly recommend!!!
As always a pleasure doing buisness. Didn't hesitate to send my wife to take care of the inspection knowing who she was going to see. Trust worthy, honest people highly recommend.
Great communication with the issues my vehicle was having. Found a hole in the muffler as well and sent pictures verifying the need for the repair. Just a first class place! Very accommodating!
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