business image

ESP Auto Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(89 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

E.S.P. Auto Inc. is owned and operated by Kevin Hayes, Christopher LaPlante and Daniel Hayes and was first opened in June of 1993.

Chris and Kevin had a long history of working with Edward Stanley Plaza (who inspired our initials, E.S.P.) at what was then known as the Northampton St. Garage.

Chris and Kevin have been working in the
E.S.P. Auto Inc. is owned and operated by Kevin Hayes, Christopher LaPlante and Daniel Hayes and was first opened in June of 1993.

Chris and Kevin had a long history of working with Edward Stanley Plaza (who inspired our initials, E.S.P.) at what was then known as the Northampton St. Garage.

Chris and Kevin have been working in the automotive industry here at E.S.P. for a combined total of more than 50 years. Dan is an alumnus of the University of Massachusetts, Amherst and has a deep background in business management.

All of our technicians at E.S.P. Auto are ASE-certified and are mentored to continue to stay up to date through workshops, professional development, training, seminars and subscription to trade journals.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(413) 527-1232

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
15 Pleasant St Easthampton, MA 01027

Affiliations

AAA - Approved Auto Repair
ASE
ESP Auto Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(89 Reviews)

KK
gravatar
Klay K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2026
10
Always Amazing
We’ve taken both of our cars to ESP for about 3 years now, ever since we moved to Easthampton. They’re by far the kindest, most honest, trustworthy, and knowledgeable folks around. Will continue recommending them to all of our friends and family in the area!
A J. from ESP Auto Inc. responded on 01/07/2026 06:21 AM

Thank you so much Klay!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.