business image

Evolution Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(100 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Bend, OR, you’ve found us. Here at Evolution Automotive we work hard to earn your trust and loyalty. We know how important it is to find a car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Evolution Automotive we understand what makes customer service
If you’re looking for auto repair in Bend, OR, you’ve found us. Here at Evolution Automotive we work hard to earn your trust and loyalty. We know how important it is to find a car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Evolution Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Bend offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. We strive to build quality relationships with all of our customers and to provide them with dependable and honest auto repair and service.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(541) 388-3734

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
63089 Sherman Rd Ste 5 Bend, OR 97703-5750
Evolution Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(100 Reviews)

CJ
gravatar
Cheryl J.
Lancaster, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent diagnostic and repair suggestion given quickly.
They are extremely thorough and provide detailed information on what is happening. Provided suggestions on future work that may be needed without scare tactics about it being needed right now or something catastrophic could happen. Communication was excellent throughout! Prices were good and work was completed in timely manner!

DW
gravatar
Damian W.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Great service
Would recommend

FK
Francis K.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Quick turn around
I have been using Evolution for the past 4 years. They have always been very professional and have done the work quickly. Always done before I expected. The quality of work is superb and they are a pleasure to talk to. They understand what you ask for and go above what you expect. I will be returning again.

Verified Customer
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Great experience
Evolution has become my go to automotive repair source. I have been extremely happy with their quick service and the repairs have always been done perfectly.

Verified Customer
Prineville, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
efficient and honest
They will really consider underlying issues and they have good insights and then connections to a variety of specialized services for the stupid newer cars with bells and whistles.

Verified Customer
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Helped me sort through conflicting prior recommendations
Very thorough. I had a lot of questions and they took time to explain what they saw and also included detailed notes on my invoice of both what we had done that day, and, what they suggested was needed or should be monitored. I feel confident that I'm on top of the maintenance of my 2010 Ford 150. Polite and professional.

NS
gravatar
Nicole S.
La Pine, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Evolution automotive quickly diagnosed and fixed my Mazda cx9
Evolution automotive quickly diagnosed and fixed my Mazda cx9. I had taken it to a different shop that was going to charge me twice as much for an issue my vehicle didn't have. Evolution automotive was quick and efficient. Highly recommended.

JC
gravatar
Josh C.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Good people, Exceptional Service
I took my Volvo in for an electronic malfunction. The team was honest about what they could fix and what may require a dealership. Once they diagnosed the problem they called me to let me know, let me know the fix, and the price before work was performed. Upon picking the vehicle up, I shared I wanted to sell the vehicle. I shared the car I was considering and got a plethora of information regarding major, costly replacement due to transmission and head gasket failures. I was also informed of the good health and longevity of the vehicle and I have now which helped me decide to keep my XC60. Grateful to have an honest mechanic’s opinion when it comes to a car purchase. Love these guys, highly highly recommend.

SR
gravatar
Steve & Kristina R.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Reliable & Honest
We’ve taken several cars to Evolution, car trouble is always stressful, but in our experience we’ve always gotten straight forward answers. We appreciate the honesty and respect for our time.

EK
gravatar
Elias K.
OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
10
Small business excellence!!
This husband and wife dynamic duo at Evolution Automotive run a tight ship!

Hannah is at the controls. She manages the workflow and communicates with customers to explain in detail their findings on your vehicle and their suggested course of action. She always gives the client reasonable time frames and choices as to which issues to tackle immediately and which can be put off for a later date. My truck has had several tricky problems in the last few years that were difficult to solve and to fix. She scours the internet looking for answers when they get stumped, and relays information back to me immediately so I can make informed decisions.

Darwin is in the workshop with all the tools. He meticulously checks the vehicle and addresses the clients' concerns, also relaying pertinent information back to the customer in a timely manner. It is not unusual for him to also point out future issues that may arise and that you should keep an eye on or pay close attention to. He and his small team stand behind their work 100% and if there are further problems after you get your car back, they will revisit your issues and make the proper adjustments to get you safely back on the road. This happened to me with my truck when a faulty set of plugs was installed. I brought it back to them and they located the faulty plugs and replaced them at no charge.

Truly the best thing about Evolution Automotive is that you don't have to wait weeks to get an appointment, unlike most shops and dealerships in town these days. This team is prompt, thorough, and most of all, courteous and friendly. I highly recommend them to anyone who needs any kind of mechanical work done on their vehicle!

KB
gravatar
Kim & Jay B.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great Service
Always have great service every time we use Evolution Automotive.

KM
gravatar
Kiel M.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Amazing Service
I have been using Evolution for the last few years and I have been thoroughly pleased with the service. I would highly recommend their service to anyone in need of car maintenance.

LH
Lynn H.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Always good service!
I trust Evolution to give me fair prices and do excellent work!

Verified Customer
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
9
Diagnosis Kia
Its no sho 4x4 indicator. How long will it survive with a lot of timing chain rattle

JS
gravatar
Jeff & Katie S.
Bend, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Best shop in bend!
I always feel like I’m being told the best information about my vehicle. They make great recommendations and explain anything you need about you repairs and options.

Displaying Review 1 - 15 of 100 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.