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Exclusively European

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,799 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®
Exclusively European's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,799 Reviews)

JC
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Joseph (Bubber) C.
Charleston, SC
BMW 228i Gran Coupe xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
You provide a good service
They solved the mystery of why the engine light came on and fixed it. Dov spoke with the extended warranty office and established that the repair cost was covered.
The Team a. from Exclusively European responded on 06/16/2025 09:39 AM

We're delighted to hear that our team cracked the engine light mystery for you! Dov definitely deserves a round of applause for handling the warranty call like a pro.


MM
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Michael M.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Quick in and out for a FOB Battery issue and Tire Pressure sensor issue
Very pleased to get in and out in less than 15 minutes on some minor repair issues…prompt and courteous service
The Team a. from Exclusively European responded on 06/16/2025 09:39 AM

We're glad to hear you breezed through with such speedy service! Minor repairs, major efficiency – we aim to keep it quick and pleasant.


JC
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Joseph C.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
10
Good job
I especially like being kept informed as the maintenance or repair proceeds, and they do that. I appreciate that Dov is looking into insurance coverage for each step of maintenance and repair.
The Team a. from Exclusively European responded on 06/15/2025 09:39 AM

We’re glad to hear you appreciate the communication and thoroughness! It sounds like Dov is on top of things—insurance detective by day, maintenance guru by night.


EG
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Eugene G.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Review
Knowledgeable staff, clear communication, prompt responses
The Team a. from Exclusively European responded on 06/15/2025 09:39 AM

We appreciate your feedback! It seems our team is as sharp as a well-aged cheddar.


ME
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Michael E.
Pawleys Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Another quality service experience
Brought a 2021 BMW 5 Series in for a 2nd opinion to a recent brand name dealership. Blake and Martin provided an honest, transparent assessment of the repair. Will come back to Exclusively European for the repair and this particular dealership will never see this vehicle again.
Will be the 3rd vehicle (other two are much older) that are exclusive to Exclusively European. Thank you.
The Team a. from Exclusively European responded on 06/12/2025 09:39 AM

We're delighted you found our team so honest and helpful—it's what we aim for! Looks like you've officially joined the Exclusively European family!


JB
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Jenn B.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
10
Professional
Always honest, professional and prompt!
The Team a. from Exclusively European responded on 06/10/2025 09:37 AM

It's great to hear that our honesty and professionalism shine through! We aim to keep things prompt and pleasing—like a well-timed pasta al dente!


Verified Customer
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
oil service
Quick and fast response
The Team a. from Exclusively European responded on 06/09/2025 09:38 AM

We're delighted to hear you found our response time quicker than a European train schedule! Your satisfaction is important to us.


KB
Kathy B.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Synthetic Oil Service
I had a conflict with my original appointment; Exclusively European made special dispensation special dispensation to accommodate my urgent need.
The Team a. from Exclusively European responded on 06/06/2025 09:40 AM

We’re glad we could work some scheduling magic for you! It’s always our goal to make your experience seamless.


CJ
Charles J.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
First Time Client
This is a well run professional business. I had to wait 4 weeks for my appointment but it was worth it. Reception area is open and comfortable. I really liked their text and email system which had photos and recommendations but no pressure. I was impressed!
The Team a. from Exclusively European responded on 06/02/2025 09:36 AM

We appreciate your patience; great things take time! Glad you enjoyed the comfort and our no-pressure approach—keeping it professional, yet cozy!


MB
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Mark B.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Friendly efficient
Very willing to help me replace a running light charging me only for the bulb. This is how service used to be
The Team a. from Exclusively European responded on 06/01/2025 09:39 AM

We're glad to hear you enjoyed our old-school service style—just like a good pair of running shoes, we aim to keep you moving! Your support means a lot.


GP
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Gary P.
Mount Pleasant, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
9
oil change and brake fluid change
Friendly, competent, knowledgeable,
The Team a. from Exclusively European responded on 05/30/2025 09:38 AM

We appreciate your feedback! Friendly and knowledgeable service is what we strive for, so it's great to hear we're hitting the mark.


Verified Customer
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Best day- Ever!!!
My expectation for hearing the outcome of an overview of my 2014 Mercedes was bitter/sweet in nature! The outcomes so positive that I could not have asked for more!!!!
The staff was approachable; professional; and thorough in assisting me. I will be a regular customer going forward and so pleased I took the recommendation of my son. Thank you - it was a pleasure.
The Team a. from Exclusively European responded on 05/25/2025 09:41 AM

It sounds like we hit the jackpot with your Mercedes! We're delighted you felt well looked after; see you at your next visit.


TC
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Travis C.
Johns Island, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Audi 6
I appreciate you taking care of my son’s car! One less thing I have to worry about!
The Team a. from Exclusively European responded on 05/24/2025 09:40 AM

We’re glad to lighten your load a bit! Just think of us as your car’s guardian angels, minus the wings.


LG
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Lyric G.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great work
Great work, knowledgeable about my VW beetle that had needed a good bit of work (especially the electrical work needed). They made sure to explain the issues to me before working on the car and did great, especially since I know it’s difficult working with electrical issues in VWs and other European cars. Overall great experience, thank you.
The Team a. from Exclusively European responded on 05/18/2025 09:39 AM

It's fantastic to hear about your great experience! We love a good electrical puzzle, especially when it's a classic like the VW Beetle.


ZT
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Zachary T.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great Service
I dropped my car off the day prior to service so they could get the work done the next day and they did, I am very pleased with their work. Also, the business provides important future potential maintenance information which is great.
The Team a. from Exclusively European responded on 05/18/2025 09:39 AM

We appreciate your positive feedback! It seems like you’ve unlocked the secret to car care—call us the maintenance whisperers!

Service Coupons and Posts
We love being your car's last stop on the repair journey! 🚗✨ Thanks for trusting Exclusively European to work our magic when others fell short. Let’s keep your wheels spinning smoothly! #CarWhisperers #ExclusivelyEuropean
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Thank you for your fantastic review! 🚗✨ We promise, being on time is our secret superpower! Happy to help at great prices—it's our thing! Cheers to our perfect team! 🥳 #CustomerSatisfaction #ExclusivelyEuropean
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We're thrilled to hear about your journey with Lola! 🐾🚗 Dov is indeed a car whisperer! Here’s to many happy miles ahead with your fabulous ride. Remember, every legend starts somewhere! #ExclusivelyEuropean #CarLove
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We're thrilled to hear you've been with us for years! 🎉 Your trust in our knowledgeable team means the world. Who knew great service could save you money? 🚗💰 Here’s to many more smooth rides together! #CustomerAppreciation #ExclusivelyEuropean
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Thank you for the fantastic review! 🚗✨ We love keeping you in the loop with detailed reports and a crystal ball for future maintenance! After all, a well-cared-for car is a happy car! 😉 #ExclusivelyEuropean #CarCare
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Thank you for the fantastic review! We're thrilled that Rusty worked his magic on your 1972 Super Beetle. 🚗✨ Shifting gears smoothly is a must, just like a well-timed punchline! 😂 We appreciate your recommendation! #ExclusivelyEuropean #BeetleLove
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Thanks for the amazing feedback! We're thrilled to hear that your 2005 BMW is still cruising with you. 🚗❤️ Keeping classics alive is our jam! Let us help you keep that beauty on the road for years to come. #CarLove #ExclusivelyEuropean
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Thanks for the shout-out! 🚗💨 Our team prides itself on speedy service—it's what keeps your engines running and your smiles shining! Come back soon, we’ll have your ride revved up in no time! 😄 #ExclusivelyEuropean #FastTrackService
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🌟 Thanks for the awesome review! When your engine light starts playing peek-a-boo, we’re here to play detective! 🕵️‍♂️ Glad we could fix it in a jiffy so you could hit the road worry-free! 🚗💨 #ExclusivelyEuropean #VehicleCare
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We're thrilled to hear you had a great experience with Blake and the team! 🚗✨ We promise to keep the good vibes rolling and your ride cruising smoothly! Thanks for choosing Exclusively European! #Teamwork #CustomerAppreciation
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We’re thrilled to hear you found our team professional and courteous! 😊 We aim to keep your ride running smoothly and your smiles even wider. Thanks for trusting us with your automotive needs! 🚗✨ #ExclusivelyEuropean #CustomerLove
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Thank you for the fantastic review! 🚗✨ Why pay dealer prices when you can enjoy top-notch service with us at a fraction of the cost? We’re all about quality and savings—your wallet will thank you! 💰🙌 #ExclusivelyEuropean #SmartSavings
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Thank you for the awesome review! We're thrilled our comfy chairs and snacks made your oil change stress-free. 🚗💨 Who knew waiting could be so cozy? Come back anytime—snacks are always on us! 😄 #ExclusivelyEuropean #ServiceWithASmile
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🚗💬 We’re thrilled to hear you feel right at home with us! Great service, friendly explanations, and reasonable prices? That’s our recipe for success! Thanks for your trust and kind words! 😊 #CustomerCare #ExclusivelyEuropean
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We're thrilled to hear you think our car care is excellent! 🚗✨ Just like your car, we strive for a smooth ride in customer service too! Thanks for the kind words! #CustomerSatisfaction #ExclusivelyEuropean
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Thanks for the love! We're all about treating our customers like VIPs (Very Important Parts)! 🛠️😄 Your trust means the world to us. Ready to keep your ride running smooth! 🚗💨 #CustomerCare #ExclusivelyEuropean
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Huge thanks for the awesome review! 🚗💨 Dove put in the hours to diagnose that pesky malfunction, and we're thrilled your car is back on the road. We promise to keep the wrench-wielding magic going! 🛠️✨ #CustomerLove #ExclusivelyEuropean
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We're thrilled to be your new go-to for all things European! 🚗✨ We’ll always keep you in the loop, minus the car drama! Thanks for trusting us with your Audi. Welcome to the family! 💙 #ExclusivelyEuropean #HappyDrivers
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Thank you for the shout-out! 🎉 We're thrilled to keep driving excellence for you! Your kind words fuel our passion (almost as much as coffee fuels our mechanics ☕️🔧)! See you on the road! 🚗💨 #ExclusivelyEuropean #CustomerAppreciation
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We promise, no guilt trips here! ?✨ Thank you for the kind words about our amazing team! We're always here, ready to make your car care a breeze. Let's keep those wheels turning! #GoodPeople #CarCareExperts
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? Thank you for choosing Exclusively European! We're thrilled to hear you had a fantastic first visit. Our team is all about that professional touch—like a well-tuned engine! We can't wait to welcome you back! ?✨ #ExclusivelyEuropean #CustomerAppreciation
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?? We're thrilled you had a 10/10 experience! Our team always aims to finish faster so you can hit the road sooner. Professionalism and clear communication are our jam! Thanks for the awesome feedback! ?✨ #ExclusivelyEuropean #CustomerSatisfaction
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Thank you for the glowing review! We love keeping your vehicles in tip-top shape ?✨ It’s always a pleasure to serve you! Remember, we’re just a pit stop away for all your automotive needs. See you soon! #ExclusivelyEuropean #CarCareGoals
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Thank you for the fantastic review! We're thrilled to hear that you appreciate our thorough service and open discussions. Your 2002 300i is in good hands—here’s to many more years of luxury cruising! ?✨ #ExclusivelyEuropean #CarLove
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We're revved up to hear you had a fantastic experience with our communication and service! ?? We can't wait for your next pit stop at Exclusively European. Thank you for trusting us with your vehicle! ? #CustomerLove #AutoExperts
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We’re revving our engines here at Exclusively European! ?? Your “Perfect” review has us feeling like champions on the podium! Thank you for your support – we’ll keep delivering that winning performance! ? #Grateful #CustomerSatisfaction
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We’re revved up about this awesome review! ?✨ Paul and the team strive to keep our promises and your trust. We’re all about being on time—unless we're waiting for that red light! Thanks for the recommendation! #ExclusivelyEuropean #CustomerAppreciation
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?✨ We're thrilled to hear that our straightforward approach and speedy service left you feeling confident! We believe in getting straight to the point – and the finish line! Thanks for the trust and kind words! #ExclusivelyEuropean #AutoCare
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We're so glad our team, including Katie, could pamper your Mini Cooper Clubman! ?? A happy car equals a happy owner, right? Thanks for the love! Come back anytime for more TLC! #MiniMagic #ExclusivelyEuropean
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? Thank you for the fantastic review! We're thrilled you found our follow-ups helpful! ?? Keeping your ride in top shape is our jam! Here’s to keeping you informed and your car feeling brand new! ? #ExclusivelyEuropean #CarCareExperts
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Trust is the fuel that keeps us running smoothly! ?? We're thrilled to be your go-to for your X5 over the years. Thanks for keeping the faith—let's keep that engine purring! ?? #ExclusivelyEuropean #TrustInService
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