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Exclusively Imports Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(562) 945-3867

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:30 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
14029 Whittier Blvd Whittier, CA 90605
Exclusively Imports Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)

EF
EVONNE F.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Great place
They have the best customer service, are professional and knowledgeable! I’ve been coming here for many years and they never disappoint.

BS
BOBBIE S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great Service
The customer service is wonderful and our vehicle is always serviced in a timely manner.

BC
BERT C.
San Gabriel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Good job
Excellent job very professional, Sergio is a nice person to talk to, thumbs up!

GL
GALEN L.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
AC Compressor & Condenser
I had a great experience with Exclusively Imports Inc — they installed a new AC compressor and condenser in my car, and it now works like new. From start to finish, the service was thorough, professional, and honest.

Sergio (owner and his son Andrew were both incredibly friendly and took the time to explain everything clearly. It’s not always easy to find an auto repair shop you can trust, but these guys definitely earned it. The pricing was fair, and there were no surprise add-ons or upsells—just solid, straightforward good service.

If you’re looking for a reliable, family-run auto repair shop, I highly recommend giving them a visit.

HF
HARRIETT F.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
My experience at exclusively imports
Very satisfied with the service
I always feel welcome
It cost less than I anticipated
And also was done very fast I'm very satisfied

MD
MICHAEL D.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Always good service and communication
Sergio was very straightforward and provided a clear explanation of what work was done

RZ
RICK Z.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Always thorough
Very trustworthy and thorough

RS
RUBEN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great staff with great work
Had no clue what happened to my car and they were able to identify it with no problem very quickly, even showed me videos of the problem to help me understand.They fixed my car promptly and got me back on the road. I would recommend for sure!

Verified Customer
Whittier, CA
Mercedes-Benz C320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Mercedes repair
The mechanic did a thorough check of my car and clearly explained the necessary repairs and the cost. I felt confident with their recommendations.

OB
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OMAR B.
La Habra Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Fast service!
This is my go to shop for my two Audi an S5 and A6. Sergio and Andrew had always helped me with some issues that my A6 has had due mostly to normal wear and tear, their prices are super competitive and honest.

MF
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MANNY F.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent service
Friendly staff and professional attitude. The techs here have serviced our cars and we’re pleased with their service. Definitely recommend letting Exclusively Imports, Inc. service/repair your European vehicle.

BW
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BOB W.
Whittier, CA
Mercedes-Benz C43 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great Diagnosis & Repair!
Many thanks to Sergio and the Exclusively Imports Team for diagnosing a tricky problem with the front suspension on our C43 AMG! They spent countless hours driving the car before pinpointing worn bushings in the upper control arms. The repair was done timely and professionally. We have the highest confidence and gratitude for the superstars at Exclusively Imports!

Verified Customer
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
8
All went well.
It was my first time there and I would go back.

JA
Joey A.
Whittier, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Joey said they knew the vehicle had issues and they could have negotiated less for storage fees of $4500. They wanted $20,000 and he negotiated it down from there. It would have been nice to pay less for storage fees, he is not sure why it was such an issue and why the price was so high.
Recommended
Manager from Exclusively Imports Inc. responded on 04/14/2025 11:50 AM

Unfortunately reviews like this is what give a lot of businesses a bad reputation. Joey your spending at other shops for repairs is not our concern and has nothing to do with us. You brought in your vehicle to have it repaired you failed to pay your invoice totaling $750.00 in August 2023 After failing to return to pay your invoice and returning our calls. Two months later October 2023 we received notice that you forfeited your vehicle to your bank and filed for bankruptcy. It is not our responsibility to continue to remind you, your abandoned vehicle is stored at our shop. Storage fees for any vehicle is $250 per day and does not go in effect until 1 week of completed repairs and after no contact with the customer and displayed in public view at our shop. Considering you had 2 years of storage fees we negotiated and you now have your vehicle back in your possession. Friendly reminder to pay your bills on time. Please feel free to contact us at the shop if you have any other questions or concerns.


EC
EDGAR C.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
8
Great communication
I appreciate the communication and quick turn around
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