Business Solutions
English French Canadian
SureCritic / Domestic Auto Repair / F & F Auto Clinic
business image

F & F Auto Clinic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,043 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

F & F Auto Clinic (Family) has been happily servicing the community since '85! Our shop is where professional and reliable - meet friendly and trustworthy! Call us for your appointment today! F & F Auto Clinic (Family) has been happily servicing the community since '85! Our shop is where professional and reliable - meet friendly and trustworthy! Call us for your appointment today!

Categories
Domestic Auto Repair, Import Auto Repair, Auto Maintenance
Contact
(425) 485-4051
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
19518 Bothell Everett Hwy SE Bothell, WA 98012-7117
Get Directions
F & F Auto Clinic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,043 Reviews)
Write a Review
Recent Reviews
TR
gravatar
TONI R.
Bothell, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Willing to work with whatever I needed based on insurance company
I was working with Robert and he was very supportive of explaining the problems and what it would take to fix my used truck I just purchased that needed WAY more work than was lead to believe from the dealership-I just lost my dad last year so I was venturing through this without a male role model for the first time and he was willing to explain anything I didn’t understand and I even had to talk to a lawyer because of the insurance and what was covered and he supported me through all that too as well as explain terms and issues I didn’t understand. He did everything he could to help my situation and my mom and my sister both also take their cars to F and F auto also and both like the shop as well - I will keep coming back as it’s hard to find a shop being a single woman and feel like your being heard and definitely NOT taken advantage of so I would recommend any women that have had a horrible experience like that to come to F and F auto and give these folks a try I don’t think you would be disappointed!!!
Verified Customer
Bothell, WA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Friendly, knowledgeable, and trustworthy.
The shop is busy and it is best to make an appointment. However, they have squeezed me in during an emergency and got to my vehicle way before expected. As long as I live in the area, I won't go anywhere else. I highly recommend F&F Auto. The staff is friendly, knowledgeable, and trustworthy.
DH
gravatar
DOUG H.
Snohomish, WA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
F and F - Always Excellent
It's out of my way, but I wouldn't go anywhere else. They are dependable, reliable, the best.

Worth the trip, every time.
SM
gravatar
SUZI M.
Everett, WA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Great service
I was referred by a friend. I have been a customer for many years.
Always honest and great service. Robert and Mark explain what needs to be done and why. I have told many friends about them and now they are going to F&F
RJ
gravatar
ROBERT J.
Bothell, WA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Long term customer
Always professional and quick to respond to needs. Mark is very informative and always taken good care of our vehicle needs.
SS
STEVE S.
Bothell, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Was great thr staff is very nice and informative
Was treated very well. Was informed of what was in need of repair and what to do in order to save money. Gave me recommendations places to go to get the parts I needed to do the things I'm able to do myself. I highly recommend them.
Verified Customer
Woodinville, WA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great Service
These guys are the best!
JJ
JACK J.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
5 Stars
Fixed my car while I waited.
JK
gravatar
JUDY K.
Bothell, WA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
First Time Customer
Three of the dashboard lights on our Honda Pilot came on all at once as I was leaving a parking lot in Woodinville. When I called the Honda dealership I was told that they couldn't look at the car for three weeks! In a bit of a panic, I called the Bothell Les Schwab Tire store, since we had used them in the past for tires and brakes, and they recommended F & F Auto Clinic. When I called F & F I spoke to Robert who was super kind and reassuring. I scheduled an appointment for later in the week but Robert said if we wanted to bring the car in before that, they would try to check it out sooner, which we decided to do. As we were in the office leaving our keys with Cheryl, Mark happened to walk by, and we were impressed by his assurance that they would take good care of us, which made us feel very comfortable. Robert called the day after we dropped the car off and said they had a pretty good idea of the problem but would have to work the car in between already scheduled appointments (which of course, we understood). It took a few days to get the car back because this was just before Memorial Day weekend, but when we picked up the car, Robert gave us a through explanation of what they had to do to fix the problem. This repair was an unexpected "emergency" (and our first experience with F & F) but it actually turned out to be a blessing because from now on, F & F will be our "go-to" shop for regular maintenance for both of our vehicles! We were treated with honesty and respect, and the price was very reasonable. I would highly recommend F & F!
BF
gravatar
BRIAN F.
Snohomish, WA
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Simply The Best
I can’t imagine trusting my vehicles to any other shop.
RM
RON M.
Bothell, WA
Volkswagen Atlas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Top Notch Service
Always communicates at high level. Always Honest. I trust F&F with all my vehicles.
BA
BILL A.
Everett, WA
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Service
Great service and repair as usual
PA
gravatar
PAUL A.
Bothell, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Repeat Customer, Honest & Fair Work
I’ve been going to F&F Auto Clinic for many years. Always felt I was treated with honesty and fairness. This recent time I had a starter issue. Turned out I needed a new starter, even though F&F had installed a new one just 4 years ago, just past its warranty period. So F&F gave me a break in the cost of a new starter, dropped the diagnostic charge, and only charged me for an hour of labor, all this even though it wasn’t their fault the starter failed. They deal with you up front, and stand by their work. I would recommend F&F Auto Clinic to anyone.
FK
FARZAD K.
Lynnwood, WA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Excellent service
I am very happy with the service done by F&F Auto. They did an exceptional job on my car in a timely manner and charging a very fair price.
MS
gravatar
MERCEDES S.
Bothell, WA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Always great price and affordable
Very knowledgeable and also very affordable for a regular shop in the area
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.