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Fairfax Collision Center - CARSTAR

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Latest Reviews
CI
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Charles I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2025
10
Quality work done in a reasonable amout of time
After being rear-ended, Brian quickly identified the items that needed repair and listened to me when i mentioned the increased exhaust noise to find the...
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HS
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Haldane S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
10
High ratings in quality and communication.
Second experience with CARSTAR in Chantilly: both were really good. Repairs are done well - no rework required. Their internal quality control is strong -...
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JW
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Justin W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
10
Excellent Quality & Customer Service
CarStar Fairfax Collision Center did a great job repairing my vehicle after I hit a deer. The staff kept me informed throughout the repairs on my vehicle....
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MP
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Miles P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
10
Great care provided
Get to work with,very knowledgeable, great communication, and professional.
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MP
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Matthew P.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/30/2024
2
Poor communication
Terrible communication - texts that made no sense which caused us to call and get a different response/answer.
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