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Fairfield Automotive Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,185 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Fairfield Automotive Service
is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs.
Fairfield Automotive Service
is your local auto shop serving the FAIRFIELD, CT area. Give us a call for your automotive needs.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(203) 259-6500

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2149 Post Rd Fairfield, CT 06824-5657
Fairfield Automotive Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,185 Reviews)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Oil change full inspection honest reasonable price
Brought sons car in for oil change
Scheduled appt for next day, full car inspection and very reasonable price. Great communication and honest work
David B., Partner from Fairfield Automotive Service responded on 05/29/2025 11:30 AM

It's fantastic to hear that you had a smooth experience with the oil change and inspection. We believe in keeping our communication as clear as a freshly cleaned windshield! Honesty is our policy, and it sounds like we hit the mark this time. We appreciate you choosing us for your automotive needs—here's to keeping those wheels turning without any surprises!


BH
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Benny H.
Hamden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Professional service
Nice friendly people.
David B., Partner from Fairfield Automotive Service responded on 05/29/2025 05:24 AM

We're glad to hear that you had a positive experience with our team! Friendly service is what we aim for, and it's nice to know we hit the mark. If you need anything else, just let us know. We're here to help with a smile!

"Same Owner, Same Service ,Since 1977"

PT
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Phil T.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
oil change
great service great guys
David B., Partner from Fairfield Automotive Service responded on 05/28/2025 07:57 AM

We appreciate you taking the time to share your experience with us. It’s fantastic to hear that you enjoyed our service and found our team to be top-notch. We like to think we’re not just good at fixing cars, but also good company while we do it! Your support means a lot, and we're here whenever you need us.


MF
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Martin F.
Southport, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Repairs done right
Repairs done right, costs explained and completed. Quick service and estimate of repairs and time needed.
Thanks for great job.
Customer for many years and service both our cars.
David B., Partner from Fairfield Automotive Service responded on 05/23/2025 05:35 AM

We're glad to hear that you've had a positive experience with us over the years. It sounds like you’ve made us a part of your automotive family, and we couldn't be happier to help keep both your cars running smoothly. We believe in transparency, so we're delighted our cost explanations met your expectations. Here’s to many more miles together on the road ahead!

"Same Owner, Same Service ,Since 1977"

ML
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Matt L.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
In and out
Like the burger place service was prompt and excellent!
David B., Partner from Fairfield Automotive Service responded on 05/23/2025 05:34 AM

We appreciate your comparison to a burger place! Just like a well-cooked burger, we believe that prompt and excellent service is the key to satisfying your automotive needs. If you ever need another ‘service meal’ for your car, you know where to find us. Your support keeps our engines running smoothly!

"Same Owner, Same Service ,Since 1977"

KL
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Kimberly L.
Bridgeport, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
10
Tune up for daughters car
They actually let you know when your car is ready.
David B., Partner from Fairfield Automotive Service responded on 05/22/2025 12:47 PM

We're glad to hear that you appreciated our communication! Keeping you updated is part of our charm—after all, who likes playing hide and seek with their car? We look forward to serving you again in the future!


KG
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Kim G.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Tune up for Daughters car
They actually let you know when your car is ready!!!
David B., Partner from Fairfield Automotive Service responded on 05/27/2025 09:40 AM

We appreciate you taking the time to share your experience! We're glad you found our communication a breath of fresh air—it's all part of our mission to keep you in the loop. After all, no one likes playing the waiting game when it comes to their car. Here's to keeping you informed and your car running smoothly!


GJ
George J.
Easton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great mechanics. Better people. Honest.
Great mechanics. Better people. Honest. Can’t recommend any more highly.
David B., Partner from Fairfield Automotive Service responded on 05/17/2025 05:32 AM

We appreciate your fantastic feedback! It's always a pleasure to know our team is making a positive impact. We strive for honesty and integrity in our repairs, and it sounds like we hit the mark. Here’s to keeping those wheels turning smoothly!

"Same Owner, Same Service ,Since 1977"

JM
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Joan M.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
60,000 mile checkup.
I had a great time with these guys. They took great care of my car and I got it back in a timely manner! I’m sticking with Fairfield Automotive!♥️
David B., Partner from Fairfield Automotive Service responded on 05/17/2025 06:29 AM

It’s fantastic to hear that you had a great experience with us! We aim to treat every car like it’s our own, so it’s wonderful to know you found the care we provided to your vehicle spot on. Timeliness is key in this fast-paced world, after all—nobody wants to feel like they’re playing hide and seek with their car! Looking forward to assisting you with all your automotive needs in the future. Safe travels!

"Same Owner, Same Service ,Since 1977"

FM
Flo M.
Bridgeport, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great service and honest
The best mechanics!
David B., Partner from Fairfield Automotive Service responded on 05/15/2025 05:24 AM

We appreciate the high praise! It seems our mechanics have earned their title as the superheroes of the automotive world. If cars had capes, they'd be wearing them. Knowing that you had a great experience mean the world to us. Drive safe out there!

"Same Owner, Same Service ,Since 1977"

TW
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Todd W.
Fairfield, CT
Mercedes-Benz E400
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
The best in town!
I would only go to John and Dave -- trustworthy, fair, and honest people!
David B., Partner from Fairfield Automotive Service responded on 05/06/2025 12:49 PM

It sounds like Dave and John have really made a lasting impression! Trustworthy and honest folks are the holy grail of the automotive world, and we’re glad you found them here. We appreciate your confidence in us and will keep the coffee brewing for your next visit. Remember, your car’s in good hands!

"Same Owner, Same Service ,Since 1977"

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great service. Fairly priced.
My first time using Fairfield Automotive. John, Dave and their team were all great.
David B., Partner from Fairfield Automotive Service responded on 05/06/2025 06:08 AM

We're glad you had a great experience with John, Dave, and the rest of the team at Fairfield Automotive. It’s always nice to have a team that doesn’t just fix cars but also knows how to keep things enjoyable. We look forward to seeing you for your next automotive adventure!

"Same Owner, Same Service ,Since 1977"

PN
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Pat N.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Brand new horn for Crosstrek
Thank you so much for your top notch service with your great team
You always have our back for the Neary family for nearly 30 years
Have a wonderful summer
David B., Partner from Fairfield Automotive Service responded on 04/29/2025 05:47 AM

We're glad to hear you’ve been part of our Fairfield family for almost 30 years—now that’s what I call loyalty! It’s always a pleasure to assist the Neary family, and we appreciate your trusting us with your automotive needs. Wishing you a summer filled with adventures and maybe even a road trip or two!

"Same Owner, Same Service ,Since 1977"

TT
Tony T.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Needed a new water pump
They were very professional and courteous. Great experience
David B., Partner from Fairfield Automotive Service responded on 04/24/2025 05:38 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"

BG
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Brian G.
Easton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Oil change and tuneup
Professional and responsive.
David B., Partner from Fairfield Automotive Service responded on 04/22/2025 11:06 AM

Thank you for the great review!

"Same Owner, Same Service ,Since 1977"
Service Coupons and Posts
We're thrilled you appreciate our family's passion for classic cars! 🚗💨 Honesty and knowledge are in our family DNA! #FamilyBusiness #ClassicCars
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Thanks for the awesome review! We're all about kindness and honesty—just like your car, we keep it real! 🚗💖 #FairfieldAutomotive #HonestService
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Thanks for the fantastic review! We’re thrilled to have great mechanics and even better customers like you. 🚗✨ #FairfieldAutomotive #TopNotchService
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Thank you for your continued trust in Fairfield Automotive Service! We're thrilled to keep your wheels turning smoothly! 🚗✨ #HappyCustomers #AutoService
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Thanks for the awesome review! 🚗 We're thrilled you found your go-to spot for car care—your VW will thank you! 😄 #FairfieldAuto #CarCare
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Thanks for the glowing review! 😊 We're thrilled our service was as smooth as a well-oiled engine! 🚗✨ Our team loves making your auto experience easy peasy. Come back anytime! #FairfieldAutomotive #EasyService
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We believe getting your car fixed shouldn't break the bank! 💰🚗 Thanks for recognizing our reasonable pricing. We're here for all your auto repair needs without the heavy toll on your wallet! #FairfieldAuto #AffordableService
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