Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
highlander21
+6
Sort by
Most relevant
Newest
Highest
Lowest
Jasper Jenkins
4 reviews·5 photos
4 minutes ago
NEW
I shopped around for a van for quite a while finally settling on one at Faith's. I live a couple hours away so did alot of online communication. Everyone I spoke to was great, communication was great. The vehicle I purchasing was a … More
Scott Boucher
4 reviews·1 photo
2 months ago
I really wish I could leave a higher rating than 5 stars! Where do I even begin? The online team was super responsive and helped me get set up quickly with a sales rep, and then I headed to the dealership and met with Bryce and he is … More
Photo 1 in review by Scott Boucher
1
Faith's Toyota Ford (Owner)
2 months ago
Thank you Scott for the incredible review! We are so glad that Bryce, Randy and the rest of the team could provide such a great level of service!
Todd Trotter
1 review·1 photo
2 days ago
NEW
Great dealership, was met by Stephanie Ross upon arriving, Stephanie was very helpful and a joy to deal with, she took care of us through the whole process.
I bought a 14 F250 at a great price.
I will definitely buy from them again.
Photo 1 in review by Todd Trotter
1
Faith's Toyota Ford (Owner)
2 days ago
Thank you, Todd! So glad Stephanie could help!
Jason Lambert
13 reviews·8 photos
2 days ago
NEW
Might be the best purchasing experience ever....and I've worked in the auto industry for 20 years. Billy started and worked out a great deal on a new sienna and gave an amazing trade value. He had Chris help us with the rest and he did … More
Faith's Toyota Ford (Owner)
2 days ago
Thank you Jason! We are so happy we could help at such a high level!
Jasper Jenkins
4 reviews·5 photos
4 minutes ago
NEW
I shopped around for a van for quite a while finally settling on one at Faith's. I live a couple hours away so did alot of online communication. Everyone I spoke to was great, communication was great. The vehicle I purchasing was a certified vehicle with only 4k miles on it. I decided to make the drive to check out the van. Upon arrival I was met by Chris who had no personality at all and seemed like he would rather be doing something else. I checked out the vehicle and asked several times if it came with 2 keys being a certified vehicle and I was repeatedly told " im not sure, ill look...this happened at least 4 times....while in finance Randy did my paperwork, talked me into an extended warranty but didnt seem to know what he was selling me and deliberately put made up dates on my contract. Once I signed my paperwork Chris was in the hall waiting and handed me my 1 key and said sorry, only 1 key. I asked about another key and he told me to go have one made. Once home I reread my contract and found other errors and contacted Faiths, Shannon was great throughout the communications and repeatedly told me she had asked Chris to reach out about reimbursement for the 2nd key I had made and for Randy to call me about the errors. No one ever called me back. I called Toyota myself and was informed that due to the wrong dates and mistakes made on my extended warranty application they denied the warranty. I was able to answer thier questions and they approved it with me on the phone. My van has other issues but with the service I recieved after the sale I will never return to Faith's and can not recommend them to anyone. Randy needs more training on the products he sells and seems to be a dishonest individual purposely falsifying contracts. 1 star from me!