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Fast Lane European

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
77
Write a Review
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Score Details

5 stars
88%
4 stars
7%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Fast Lane European is your local auto shop serving the SAN JOSE, CA area. Give us a call for your automotive needs. Fast Lane European is your local auto shop serving the SAN JOSE, CA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(408) 985-1000
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3585 Stevens Creek Blvd San Jose, CA 95117
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Fast Lane European's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
Write a Review
Recent Reviews
SC
gravatar
Steve C.
San Jose, CA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2026
verified customerVerified Customer
10
As ever, great service
I brought my 2005 S60 R in due to squeaky brakes. My Service Advisor, Chuck was knowledgeable and great to work with! The problem was the brake caliper. Due to to the age of my car, Volvo didn't carry the part, so he found an aftermarket provider who did. He estimated the time for delivery would be 10 days. He provided me a BMW courtesy car, which was great. Chuck called me 5 days later to advise the part was in, they were was installing it, and I could pick it up later that day. Fast Lane European has been servicing my Volvo 20+ years now. I've got 233,000+ miles on it. Thanks to Fast Lane, I believe I can get another 200,000+ out of it!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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