business image

Fast Lane European

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
77

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
77
Net Promoter Score ®

Business Details

About

Fast Lane European is your local auto shop serving the SAN JOSE, CA area. Give us a call for your automotive needs. Fast Lane European is your local auto shop serving the SAN JOSE, CA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(408) 985-1000

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3585 Stevens Creek Blvd San Jose, CA 95117
Fast Lane European's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)

MT
gravatar
Myra T.
San Jose, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2026
verified customerVerified Customer
10
Impeccable service and staff!
I brought my Mercedes in because it would not shift into PARK unless I turned off the ignition. As a first-time customer, I called on a Tuesday morning and left a message; Chuck returned my call within 15 minutes and promptly scheduled my drop-off for Wednesday.

The facility immediately stood out—both the front office and service area were exceptionally clean and well organized, with several vehicles actively being serviced. By Wednesday afternoon, Chuck followed up with a detailed update on their inspection findings and recommended repairs, all communicated clearly and without any pressure.

By Friday afternoon, my car was ready for pickup—freshly washed and in excellent condition. The service was truly impeccable. My car feels like new again, and more importantly, I left with a strong sense of confidence and safety knowing the issues had been properly addressed, including some I had not previously been aware of.

Thanks to Chuck and the entire friendly team, I have found a shop I can trust and will return to as a loyal customer.
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