Vehicle was advertised online with a certain price, but once at dealership got price that included 3 additional items totaling $1200 added to the vehicle at the dealership and that couldn't be removed. These were for etched theft protection tags, paint and interior protective coatings, and interior disinfectant. This made the advertised price wrong (bait and switch) and just acts as a cushion to make the dealership more money. They would not negotiate price AT ALL. Not the fault of the salesperson, but how the dealership is run.
Feldman Hyundai is an exemplary dealership. Price and customer service were both exceptional. My salesperson and the sales manager were fantastic to work with.
I had a great experience start to finish! Dustin was able to help me find two cars (one for me and one for my husband), in a tough market, within my budget!
It was great working with Dan and James. Time to listen to what I needed, and did not show me anything outside my budget. Easy and fun to work with and found the perfect car for me.
I recently moved from PA to MI for my job and had to lease a car locally. I got a call from Lance Ebey in response to my online inquiry. He introduced himself and took time to find out what I kind of car and features I was looking for. He invited me to stop by in the dealership and I set up an appointment. I also set up two other appts with other dealers, but never left Feldman because it was such a great experience. From being offered water when I arrived, test driving two great vehicles, and Lance's low keyed, conversational approach, I could not have been more comfortable. I highly recommend Feldman and Lance is awesome! I love my Hyundai and MI adventures, here I come!
James was amazing with sales and had a wonderful experience in doing business with Feldman Hyundai.
CHRIS Q. from Feldman Hyundai Of New Hudson responded on 01/07/2022 11:43 AM
Good afternoon, based on your coversation with your salesperson we are going to send you another survey. Thank you for your consideration.
Verified Customer
Ann Arbor, MI
2022 Hyundai Tucson Hev
12/27/2021
Verified Customer
9
Category: Sales
Great service, super friendly and helpful staff
During this shortage of vehicles this place was by far the friendliest and fairest in price negotiations as well as helpful in finding the right vehicle for me.
I would definitely buy another car from there again.
I've bought 5 new cars at Feldman Hyundai. I think that says a lot about what I think of this dealer.They have a good staff, and make the car buying experience easier than some other dealers I've dealt with in the past.
I have gotten three lease cars from Feldman Hyundai of New Hudson. Each time I have to get a new lease, the sales associates are extremely helpful and willing to work with me. I have never walked away unhappy from Feldman Hyundai and always feel very well taken care of. Amazing staff, service, and cars at Feldman Hyundai of New Hudson!
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