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Feldman Hyundai Of New Hudson

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16 Reviews)
66

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
13
Total ReScores
4.8
ReScore Average
66
Net Promoter Score ®

Business Details

Categories
Contact
(248) 486-1901
No Business Hours Provided

Business Hours

* No Time Zone Provided
30492 Lyon Center Drive East New Hudson, MI 48165
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16 Reviews)

CP
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Connie P.
Swanton, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/17/2022
1
Category: Sales
Bait and Switch
Vehicle was advertised online with a certain price, but once at dealership got price that included 3 additional items totaling $1200 added to the vehicle at the dealership and that couldn't be removed. These were for etched theft protection tags, paint and interior protective coatings, and interior disinfectant. This made the advertised price wrong (bait and switch) and just acts as a cushion to make the dealership more money. They would not negotiate price AT ALL. Not the fault of the salesperson, but how the dealership is run.

WM
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Wendy M.
Romeo, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customerVerified Customer
10
Category: Sales
Love my Santa Cruz
Great place to buy a car and Lance was very informative with every step.

Verified Customer
White Lake, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
10
Category: Sales
Excellent dealership; great customer service
Feldman Hyundai is an exemplary dealership. Price and customer service were both exceptional. My salesperson and the sales manager were fantastic to work with.

Verified Customer
Highland, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
verified customerVerified Customer
10
Category: Sales
Highly recommend!
I had a great experience start to finish! Dustin was able to help me find two cars (one for me and one for my husband), in a tough market, within my budget!

AT
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Alisa T.
New Hudson, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Category: Sales
SanteFe
It was great working with Dan and James. Time to listen to what I needed, and did not show me anything outside my budget. Easy and fun to work with and found the perfect car for me.

ER
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Ellen R.
Walled Lake, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customerVerified Customer
10
Category: Sales
Low Keyed | Knowledgeable | Super Responsive
I recently moved from PA to MI for my job and had to lease a car locally. I got a call from Lance Ebey in response to my online inquiry. He introduced himself and took time to find out what I kind of car and features I was looking for. He invited me to stop by in the dealership and I set up an appointment. I also set up two other appts with other dealers, but never left Feldman because it was such a great experience. From being offered water when I arrived, test driving two great vehicles, and Lance's low keyed, conversational approach, I could not have been more comfortable. I highly recommend Feldman and Lance is awesome! I love my Hyundai and MI adventures, here I come!

LD
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Laukik D.
Novi, MI
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
Category: Sales

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2022
9
Category: Sales
Great sales and service
James was amazing with sales and had a wonderful experience in doing business with Feldman Hyundai.
CHRIS Q. from Feldman Hyundai Of New Hudson responded on 01/07/2022 11:43 AM

Good afternoon, based on your coversation with your salesperson we are going to send you another survey. Thank you for your consideration.  


Verified Customer
Ann Arbor, MI
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
verified customerVerified Customer
9
Category: Sales
Great service, super friendly and helpful staff
During this shortage of vehicles this place was by far the friendliest and fairest in price negotiations as well as helpful in finding the right vehicle for me.
I would definitely buy another car from there again.

CS
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Carrie S.
Brighton, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customerVerified Customer
10
Category: Sales
2nd Purchase - Twice Satisfied
From sales to service I feel like they have become friends over at Feldman Hyundai. You DON’T get the pushy, sleazy salesman vibe.

Verified Customer
South Lyon, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
verified customerVerified Customer
Category: Sales
Repeat Customer
I've bought 5 new cars at Feldman Hyundai. I think that says a lot about what I think of this dealer.They have a good staff, and make the car buying experience easier than some other dealers I've dealt with in the past.
Recommended

Verified Customer
Wixom, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Category: Sales
Smooth
The overall experience was very smooth.
Recommended

KK
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Kaitlyn K.
Wixom, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
verified customerVerified Customer
Category: Sales
Absolutely great staff and service!
I have gotten three lease cars from Feldman Hyundai of New Hudson. Each time I have to get a new lease, the sales associates are extremely helpful and willing to work with me. I have never walked away unhappy from Feldman Hyundai and always feel very well taken care of. Amazing staff, service, and cars at Feldman Hyundai of New Hudson!
Recommended

Verified Customer
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
verified customerVerified Customer
Category: Sales
Great experience
Easy car buying experience
Recommended

Verified Customer
Novi, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
verified customerVerified Customer
Category: Sales
Exceptional as always.
Lance has been fantastic as always helping us ending old lease and getting a new one.
Recommended

GR
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Gail R.
Sterling Heights, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customerVerified Customer
Category: Sales
Staff was professional and helpful.
Plenty of interior space
Easy to operate
Great color combination
Recommended
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