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Ferguson's Automotive & Electrical Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(769 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
92
Net Promoter Score ®

Business Details

About

Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we
Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle.
...more

Categories
Tires, Repair Shop, Auto Maintenance
Contact
(757) 238-3800

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14173 Carrollton Blvd Carrollton, VA 23314

Affiliations

NAPA
ASE
Ferguson's Automotive & Electrical Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(769 Reviews)

Verified Customer
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
State Inspection
First time. Didn't wait long. I was able to make an appointment the same week I called. I would return here again. Thank you for your service.

AW
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ARTHUR W.
Suffolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
State inspection
They were great! I called & made an appointment for the following day, arrived on time, they took my vehicle right away & I was on my way in less than 30 minutes. I will definitely​ use them again.

JR
JERMAINE R.
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great and Quick Service!
I just moved back to Virginia 2 days ago and really needed a state inspection. I contacted Ferguson’s and came right in. They were so professional and friendly and I was in and out in under 30 minutes. I’ll definitely be back. Thank you for the amazing customer service!

SE
STACIE E.
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
8
Inspection and oil change
Thanks for make room for me to get my Jeep inspected and oil changed.

AD
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ALBERT D.
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Auto service
Excellent work

CS
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CHERYL S.
Hampton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
State Insoection
I having going to Ferguson Auto for many years. They are honest, their prices are cost compeditive, and their work exemplary! You won be sorry that you took your car there for service!

Verified Customer
Suffolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
State Inspection
Was able to get my car inspected while I waited where most other places required an over-night drop-off. Friendly professional staff.

BM
BEA M.
Suffolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Great service.
Excellent and professional quick service. Highly recommend!

CN
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CHRISTINE N.
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
great service quick turnaround
great service

DH
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DOROTHY H.
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great seevice and experience!
This was my first visit and I will definitely go back. It was late Friday afternoon (flat tire) and wanted the other three tires inspected for damage.They worked me in Monday morning, ordered the specific tires I needed and put them on as soon as they arrived … they were courteous , professional and prompt!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Professional staff and work is always completed with no complaints.
Quality work, friendly and courteous staff, and my go-to when I need a safety inspection done without long wait times.

Verified Customer
Suffolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Another fine job done by Ferguson Auto &Elect. Repair
They put in a new part and our car's diagnostics said we still had an issue. They looked into it and sure enough, the new, replacement part was defective.

They got another one, switched them out and all was good. No additional charge. Repaired under warranty. We certainly appreciate that.

Verified Customer
Carrollton, VA
Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Outstanding Service!!
I felt at home while waiting for service to be completed

EJ
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ELIZABETH J.
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Always good service
I’ve been taking my car there for four years and when I moved, I still went back.

JS
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JOHN S.
Carrollton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Fast fix. Great price
I had a slow leak in one of my tires. You fixed it in 15 minutes. Good job. Will return with car problems in the future. Thank you.

Displaying Review 1 - 15 of 769 in total
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