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Ferguson's Automotive & Electrical Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(777 Reviews)
92
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle. ...more

Categories
Tires, Repair Shop, Auto Maintenance
Contact
(757) 238-3800
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14173 Carrollton Blvd Carrollton, VA 23314
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Affiliations

Ferguson's Automotive & Electrical Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(777 Reviews)
Write a Review
Recent Reviews
GB
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GEOFFREY B.
Carrollton, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Service done right
Getting 10-year-old van ready for over 800 mile trip & to work a service warning light, all done well !
BB
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BARRY B.
Hampton, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
My Go to Shop.
I have always got excellent and honest service at Ferguson's Automotive. Keep up the good work.
Verified Customer
Carrollton, VA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
State inspection and tire purchase
Excellent service - quick & courteous
CD
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CHRIS D.
Carrollton, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Team of professionals!
Scott and his team are rock stars!
JR
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JAY R.
Suffolk, VA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Nice Job!
Thanks for jumping right on it with very little notice. Keep up the good work!
MF
Melinda F.
Suffolk, VA
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Melinda said they're excellent. They've done all the work on her vehicles and don't try to up-sell her.
Recommended
EB
ERIC B.
Carrollton, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Annual vehicle Inspection.
Expedited quick turn around unlike large dealership where the wait time could be up to 2-3 hours. My vehicle inspection took approximately 30 minutes. Front counter employee was friendly and professional. Great experience.
SC
SHERRY C.
Windsor, VA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Fast friendly Service
Took my 2019 Ram in for diagnostics and repair recommended by Car Shield. Staff was very friendly and the mechanic came out to explain everything to me in detail. They were able to diagnose and repair my truck in just a couple of hours. Very pleased with this company.
Verified Customer
Carrollton, VA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
State Inspection
First time. Didn't wait long. I was able to make an appointment the same week I called. I would return here again. Thank you for your service.
AW
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ARTHUR W.
Suffolk, VA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
State inspection
They were great! I called & made an appointment for the following day, arrived on time, they took my vehicle right away & I was on my way in less than 30 minutes. I will definitely​ use them again.
JR
JERMAINE R.
Carrollton, VA
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great and Quick Service!
I just moved back to Virginia 2 days ago and really needed a state inspection. I contacted Ferguson’s and came right in. They were so professional and friendly and I was in and out in under 30 minutes. I’ll definitely be back. Thank you for the amazing customer service!
SE
STACIE E.
Carrollton, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
8
Inspection and oil change
Thanks for make room for me to get my Jeep inspected and oil changed.
AD
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ALBERT D.
Carrollton, VA
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Auto service
Excellent work
CS
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CHERYL S.
Hampton, VA
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
State Insoection
I having going to Ferguson Auto for many years. They are honest, their prices are cost compeditive, and their work exemplary! You won be sorry that you took your car there for service!
Verified Customer
Suffolk, VA
Mazda CX-30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
State Inspection
Was able to get my car inspected while I waited where most other places required an over-night drop-off. Friendly professional staff.
Displaying Review 1 - 15 of 777 in total
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