Business Solutions
English French Canadian
SureCritic / Repair Shop / Fettys Service Center
business image

Fettys Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(385 Reviews)
74
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

Fetty's Service Center is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs. Fetty's Service Center is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs.

Categories
Repair Shop, Auto Maintenance, Car Maintenance
Contact
(804) 262-9300
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7401 Brook Rd Richmond, VA 23227
Get Directions
Fettys Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(385 Reviews)
Write a Review
Recent Reviews
DB
gravatar
DANIEL B.
Glen Allen, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
9
Auto Inspection
Thanks for getting me in and out in reasonable time & what I need to be concerned for next inspection.
PW
Pete W.
Virginia
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Spoke with Carol. She said there is no appointment necessary and the service is generally done before promised.
Recommended
GK
Gwen K.
Virginia
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Gwen said that she felt comfortable, they gave her fair rates, and the quality of service.
Recommended
LL
Larry L.
Virginia
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Larry said they do a wonderful job, the price is right and they are not out to get him.
Recommended
SB
gravatar
STUART B.
Glen Allen, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Give Festus a try
Great service and people
JT
gravatar
JIMMY T.
Richmond, VA
INFINITI M37
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
IN AND OUT INSPECTION
Great service for my inspection. Couple of things needed to fix, but was still in and out!
JB
gravatar
JOE B.
Glen Allen, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fair and honest
I have been using Fetty's to service all of my vehicles for over 15 years and would never think of going anywhere else.
PF
Paul F.
Mechanicsville, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Paul said he always gets good service. He has been going there for years.
Recommended
LF
Lisa F.
Richmond, VA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Lisa said they have great customer service. Butch has always provided quality service. They let her know beforehand what they are going to do. They make her feel comfortable, safe and secure.
Recommended
JM
Jerry M.
Glen Allen, VA
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Jerry said they recommend things that need to be done to save him money on his vehicle repairs.
Recommended
AF
Aaron F.
Virginia
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
Category: Service
Aaron said they are dependable, the work is professional.
Recommended
RS
gravatar
Raymond S.
Richmond, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/01/2025
0
Elderly Dissatisfied
Be very careful at this mechanic shop, they are very good at deception, once your vehicle is dropped off for repair service, it never comes comes back the same. My vehicle never had an issue starting. it went there for something else, and when I get it back the starter stars acting up. They will have you coming back and forth paying more money for issues that weren't there previously
AJ
gravatar
Angela J.
Highland Springs, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2025
9
Inspection
My husband took my SUV in for an inspection and and a filter change. Even though he didn’t have a appointment he was out there in and out within 1hout. Great service 👍🏾
GE
gravatar
GLASSCO E.
Richmond, VA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Great job on my car
Went in this morning for early inspection and to have car checked before I go on a trip next week. Work was completed in just over one hour. Tires rotated and inspection completed with no issues. Ready for my trip next week.
HM
Helen M.
Richmond, VA
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Helen said they fixed her vehicle with no problem, very informative. They are an excellent business and good applicant.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.