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Fettys Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(388 Reviews)
74
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

Fetty's Service Center is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs. Fetty's Service Center is your local auto shop serving the RICHMOND, VA area. Give us a call for your automotive needs.

Categories
Repair Shop, Auto Maintenance, Car Maintenance
Contact
(804) 262-9300
Visit Website
Opening in 37 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7401 Brook Rd Richmond, VA 23227
Get Directions
Fettys Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(388 Reviews)
Write a Review
Recent Reviews
CD
Carol D.
Virginia
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Carol said always gotten good service when she's taken things out to him, he won't give her things she doesn't need, she's always worked with him and tries to send people to him.
Recommended
SJ
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SARAH J.
Richmond, VA
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Oil and filter change
I came in at the last minute and the mechanic was so friendly and eager to assist. Just needed an oil cjange. He said it would be an hoir or so. But I was done in about half an hour. Service was awesome. I was impressed..Always very nice people.
EN
Edith N.
Richmond, VA
Suzuki XL7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Edith said she's been dealing with them for five years and they're the best. They're very professional and very courteous, she would recommend them to anybody.
Recommended
DB
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DANIEL B.
Glen Allen, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
9
Auto Inspection
Thanks for getting me in and out in reasonable time & what I need to be concerned for next inspection.
PW
Pete W.
Virginia
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Spoke with Carol. She said there is no appointment necessary and the service is generally done before promised.
Recommended
LL
Larry L.
Virginia
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Larry said they do a wonderful job, the price is right and they are not out to get him.
Recommended
GK
Gwen K.
Virginia
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Gwen said that she felt comfortable, they gave her fair rates, and the quality of service.
Recommended
SB
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STUART B.
Glen Allen, VA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Give Festus a try
Great service and people
JT
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JIMMY T.
Richmond, VA
INFINITI M37
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
IN AND OUT INSPECTION
Great service for my inspection. Couple of things needed to fix, but was still in and out!
JB
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JOE B.
Glen Allen, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fair and honest
I have been using Fetty's to service all of my vehicles for over 15 years and would never think of going anywhere else.
PF
Paul F.
Mechanicsville, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Paul said he always gets good service. He has been going there for years.
Recommended
LF
Lisa F.
Richmond, VA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Lisa said they have great customer service. Butch has always provided quality service. They let her know beforehand what they are going to do. They make her feel comfortable, safe and secure.
Recommended
JM
Jerry M.
Glen Allen, VA
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Jerry said they recommend things that need to be done to save him money on his vehicle repairs.
Recommended
AF
Aaron F.
Virginia
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
Category: Service
Aaron said they are dependable, the work is professional.
Recommended
RS
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Raymond S.
Richmond, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/01/2025
0
Elderly Dissatisfied
Be very careful at this mechanic shop, they are very good at deception, once your vehicle is dropped off for repair service, it never comes comes back the same. My vehicle never had an issue starting. it went there for something else, and when I get it back the starter stars acting up. They will have you coming back and forth paying more money for issues that weren't there previously
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