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Five Points Tire And Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,718 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Welcome to Five Points Tire and Auto Repair online! We are a Continental General dealer, and have quality tires from many brand including Hercules, Nexen, Michelin, BF Goodrich, and Uniroyal. We can offer all the same services and nationwide warranties as the company stores! We are proud to provide fuel-saving tires such as the Conti Pro Welcome to Five Points Tire and Auto Repair online! We are a Continental General dealer, and have quality tires from many brand including Hercules, Nexen, Michelin, BF Goodrich, and Uniroyal. We can offer all the same services and nationwide warranties as the company stores! We are proud to provide fuel-saving tires such as the Conti Pro Contact Eco Plus, which will help you save money on gas. Our customers who have tried these tires have been seeing improved fuel mileage. The General Grabber and the Continental Cross Contact are some of our favorite SUV tires We have guaranteed best-price quotes, meaning we will match prices.

Because of extreme weather conditions, especially heat in our NC summers, it creates potential for breakdowns. It becomes even more important for routine maintenance and to have your car checked before you hit the road. Some of the most important things to check include cooling system, belts, hoses, tires, A/C and critical fluids for your vehicle. We have ASE-certified technicians and nation-wide warranties. We offer very convenient service with fast turn-around times.

Our service department is staffed with ASE-certified technicians who have a combined experience of over 50 years! We guarantee our work, and that ASE certification is your written assurance that our techs know what they are doing. We specialize in all types of maintenance, electronic, diagnostics, electrical, suspension, brakes and various other miscellaneous car services. We will be happy to answer any questions you might have about your car or any of the services we offer. We are a NAPA service center.

We're conveniently located in southeastern Winston-Salem, near Kernersville. We're easily accessible from any of the areas in the Triad, and also handy to the piedmont and Boone. Wake Forest University and Winston-Salem State University students and their parents know they can get a fair deal, including student and faculty discounts. Call (336) 784-4612 or send an email to fivepoints@hotmail.com.
...more

Categories
Auto Repair, Tires, Repair Shop
Contact
(336) 784-4612

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3075 Kernersville Rd Winston Salem, NC 27107-1748
Five Points Tire And Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,718 Reviews)

JM
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JENIFER M.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great service
Great service in a timely manner. Polite employees.

DL
DELORES L.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Satisfied fistomer
Everything was completed in a timely manner. Excellent service…
Steve S. from Five Points Tire And Auto responded on 07/05/2025 09:33 AM

We're glad to hear that everything was completed promptly and that you enjoyed our service. We always aim to make tire troubles as quick and painless as possible—kind of like a pit stop, but with less tire smoke and more friendly faces. Your support means a lot to us!


DM
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DONALD M.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Professional service provided
Terrific service at all times
Steve S. from Five Points Tire And Auto responded on 07/04/2025 09:34 AM

We appreciate you taking the time to share your experience with us! It's great to hear that our service has consistently hit the mark. We aim to keep those tires rolling smoothly and our customers smiling. Your support makes our day!


KM
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KENNETH M.
Winston Salem, NC
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Brake pad and rottles
I was pleased with the service that was given to me. They was very professional and kept me in the loop of everything, that was needed. Thanks
Steve S. from Five Points Tire And Auto responded on 07/03/2025 09:34 AM

We appreciate your positive feedback about your experience with us! It sounds like our team hit all the right notes in keeping you informed while providing professional service. We believe communication is key—after all, who wants to feel like they’re in the dark during a car repair? We're grateful for your support and look forward to keeping your vehicle running smoothly!


GS
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GLYN S.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
GREAT ARE THE WORKERS HERE
I COULD NOT FIND ANY BETTER PEOPLE TO DO MY WORK .
Steve S. from Five Points Tire And Auto responded on 07/03/2025 09:34 AM

It’s great to hear that you had such a positive experience with our team! Nothing makes our day quite like knowing we’ve hit the nail on the head. Your support means a lot to us, and we’ll keep our service as sharp as our tools. Drive safe and remember, we’re here when you need us!


TD
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TONYA D.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Never Disappoints
Service at Five Points Auto is always top notch. They get you in and out and they do excellent work. Steve, Juan and the guys are the best!
Steve S. from Five Points Tire And Auto responded on 07/02/2025 09:33 AM

We appreciate you taking the time to share your experience. It’s fantastic to hear that our team provided you with timely and excellent service. The charm of our crew, having their radar fixed on both quality and efficiency, really makes a difference. We'll be sure to let Steve, Juan, and the rest of the team know they’ve earned an A+ in your book. Here's to many more great service visits in the future!


Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Great!
Able to tell us what was wrong, needed to be done efficiently. Repairs done and back on the road same day.
Steve S. from Five Points Tire And Auto responded on 07/02/2025 09:33 AM

We're glad to hear that we could diagnose and handle your repairs with the efficiency of a well-oiled machine. Getting you back on the road the same day is our version of a speedy pit stop. If your vehicle ever needs a tune-up or a little TLC, you know where to find us. Safe travels!


PC
PONCE C.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
It’s was great.!
Great service.!! Brought my car in for alignment and new tires installation,, they even fix the low pressure tire warning light… I’m happy…
Steve S. from Five Points Tire And Auto responded on 07/01/2025 09:32 AM

We appreciate you taking the time to share your experience with us. It’s great to know that our tire technicians were able to get your car aligned and those new tires on without a hitch. Plus, fixing that pesky low pressure tire warning light definitely earns us some extra brownie points! We hope your vehicle continues to roll smoothly down the road. Your happiness is our fuel!


DG
DON G.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great job
Great job
Steve S. from Five Points Tire And Auto responded on 06/29/2025 09:34 AM

We appreciate the short and sweet review! It sounds like our team hit the nail on the head. If there's anything else we can do or if you have more to share about your experience, we're all ears. Happy driving!


AM
AMANDA M.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Inspection
Very professional and very quick in and out!
Steve S. from Five Points Tire And Auto responded on 06/29/2025 09:34 AM

We're glad to hear that you had a speedy and professional experience with us! It's always our goal to make tire and auto care feel less like a chore and more like a pit stop. If your wheels ever need some pampering again, you know where to find us!


FP
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FRED P.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
9
Oil change
Always fast, prompt, and, courteous service.
Steve S. from Five Points Tire And Auto responded on 06/29/2025 09:34 AM

Thank you for taking the time to share your experience. We're delighted to hear that our speedy service and courteous team have left a positive impression on you. We aim to keep things moving faster than a caffeinated squirrel! Your trust in us means a lot, and we look forward to keeping you rolling smoothly.


GG
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Gloria and Ernest G.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
10
.
I Love Five Points. Steve and his team are awesome. I take all my vehicles for service and repair jobs. Very reasonable and get the job done right first time. Great location, 10 stars from me
Steve S. from Five Points Tire And Auto responded on 06/28/2025 09:34 AM

We appreciate your fantastic feedback! Hearing that you're consistently satisfied with our service makes us beam like a freshly polished hubcap. It’s great to know that you trust us with all your vehicles, and we always aim to hit the bullseye on the first try. Just remember, while we can’t offer a 10-star rating system yet, we’ll keep doing our best to earn those imaginary stars. Your support means a lot to us!


GW
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Gail W.
Advance, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
10
Great service!
Excellent, friendly, professional service!
Steve S. from Five Points Tire And Auto responded on 06/28/2025 09:34 AM

We're delighted to hear you had such a positive experience! Our team aims to deliver professional and friendly service—no grumpy mechanics here. If there's ever anything else we can assist you with, just give us a shout!


AF
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ALLEN F.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Always quality work done at Five Points!
First visit with a new vehicle!, new to me a 2007 Buick. Complete service done efficiently with a smile!
Steve S. from Five Points Tire And Auto responded on 06/25/2025 09:33 AM

We're delighted to hear you had a great first visit with your new-to-you Buick! It's wonderful that our team could provide efficient service with a smile — we believe that every car deserves a little TLC, especially ones with the classic charm of a 2007 model. If you have any questions or need anything else in the future, feel free to drop by. Safe travels on the road ahead!


Verified Customer
Winston Salem, NC
Mazda 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Quick tire repair service
Quick service. My tire indicator light came on. Took less than 30 minutes to get it in and to identify the problem and repair the tire. While there he was able to give me a price quote for my son's car, which was cheaper than a quote from Firestone by. $400.00.
Steve S. from Five Points Tire And Auto responded on 06/25/2025 09:33 AM

We appreciate your feedback! It sounds like you had an experience that was quicker than a tire squirrel on a caffeine rush. We're glad we could identify the issue with your tire so swiftly and even save you some cash for your son’s car in the process. If only we could get that tire indicator light to learn how to take a hint! Come back anytime; we're here to keep your wheels turning smoothly.

Service Coupons and Posts
Thanks for the awesome shout-out! 🎉 We're thrilled you enjoyed our service. We're always here to keep your ride running smoothly—because a happy car means a happy driver! 🚗💨 #FivePointsTireAndAuto #ServiceWithASmile
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We’re thrilled to hear you’re very satisfied with our prompt and excellent service! 🚗✨ We aim to keep your vehicle moving smoothly and your day bright. Remember, a happy car is a happy life! 😄 #FivePointsTireAndAuto #CustomerSatisfaction
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We're revved up to hear you think our service is excellent! 🚗💨 At Five Points Tire And Auto, we strive to keep you rolling smoothly. Thanks for trusting us with your ride! 🛠️ #FivePointsFamily #AutomotiveExcellence
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Thanks for the 5-star review! We're thrilled we could get your daughter's brakes done on the spot—no appointment necessary! 🚗💨 Our team is always ready to help! We can't wait to see you again! #BrakeTime #FivePointsTireAndAuto 🛠️✨
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We take honesty as seriously as a flat tire! 🛠️ Thanks for recognizing our care for customers. Your trust fuels our drive to keep you safe on the road! 🚗💨 #FivePointsTireAndAuto #CustomerCare
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We're thrilled to hear you enjoyed our quick service! ?? Being #1 is a title we take very seriously. Thanks for making our day—let's keep those wheels rolling! ?️✨ #FivePointsTireAndAuto #BestService
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? Thanks for the shout-out! We're always here to keep your rides dependable and your smiles even bigger! If your car could talk, it would give us 5 stars too! ⭐️? #FivePointsPride #AutoCareExcellence
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We're thrilled to hear you had a speedy and friendly experience with us! ?? Our team always strives to take great care of our customers. Thanks for the fantastic shout-out! You keep us motivated to serve! ? #CustomerAppreciation #FivePointsFamily
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We’re revved up to hear your kind words! ?? At Five Points, courtesy is our middle name (well, not really, but you get it)! Thanks for trusting us for over 20 years! Here’s to many more trips to our pit stop! ?️✨ #CustomerService #FivePointsFamily
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We're thrilled to be your trusty pit crew for all things tires, oil, brakes, and more! ?️ Your trust means the world to us—consider us your automotive superheroes! ?‍♂️ Thank you for the fantastic review! #AutoCare #FivePointsTireAndAuto ?✨
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Thanks, Barry! ? We're thrilled that we could promptly handle your tire change. Your words truly made our day! We're here to keep your car in tip-top shape, so swing by anytime! #FiveStarService #HappyCustomers
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?Thank you for the 5-star review!⭐️ We're thrilled to hear that you had a quick and efficient visit. Thanks for choosing us for your oil change and inspection needs. We appreciate your support! #CustomerAppreciation #FivePointsTireAndAuto
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Thanks for the 5-star review, Rodolfo! We're thrilled you had a great experience with our team. ? We appreciate your recommendation and look forward to serving you again. #CustomerAppreciation #FivePointsTireAndAuto
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Thanks for the love, Glyn! We're all about treating our customers like family. Can't wait to have you back! ?? #CustomerAppreciation #FivePointsFamily
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? Thank you for recommending us, Robert! We're thrilled to hear you've had a great experience with our prompt and courteous service. We appreciate your support! ? #FivePointsTire #GreatService
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? Thanks for the stellar review, Gary! We're delighted to hear that our team consistently impresses you with quick, thorough service. We'll keep those wheels spinning just for you. ?? #FivePointsTire #CustomerAppreciation
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@Anita, thank you for your 5-star review! ? We appreciate your support and trust in our auto repair services. Your feedback means the world to us! #FivePointsTireAndAuto #CustomerAppreciation #WinstonSalem
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Thank you for the great review, Tiffini! We're glad you had a great experience at Five Points Tire And Auto. ? #WinstonSalem #OilChange #CarCare ?️
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#WinstonSalem ???Thanks for the kind words! We're proud to provide excellent service and fair prices. #FivePointsTireAndAuto #AutoRepair #CustomerSatisfaction
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Thanks for the review, Ralph! ? We're glad we could help with the tire stem and head lamp. #WinstonSalem #FivePointsTireAndAuto ?
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Thanks for the kind words, Gus! ? We're glad to hear that your experience with us was extra special. #FivePointsTireAndAuto #WinstonSalem
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?#FivePointsAuto is the best! Integrity & exceptional customer care make it the perfect place for your family's auto needs in #WinstonSalem. ?#AutoRepair #CustomerCare
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