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Five Star Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,133 Reviews)
83
Write a Review
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Score Details

5 stars
90%
4 stars
4%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

We offer a true hand car wash experience, complete auto detail service, and trustworthy auto repair, including express oil change and smog check in Rocklin, CA. We offer a true hand car wash experience, complete auto detail service, and trustworthy auto repair, including express oil change and smog check in Rocklin, CA.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(916) 315-0555
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
9:00 AM - 4:00 PM
* Pacific Time (Us & Canada)
6818 Five Star Blvd Rocklin, CA 95677-2660
Get Directions
Five Star Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,133 Reviews)
Write a Review
Recent Reviews
LR
gravatar
Laura R.
Granite Bay, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/15/2024
0
HORRIBLE service
I went to Five Star car wash and paid extra for a hand wash and interior detail. They said it would take over an hour, but else than 30 minutes later said that th car was done. After getting into the car, I realized my seats were wet. In fact, wet enough to soak through my pants. The interior was not clean. Rather the dirt had been smeared around. I believe dirty rags were used. It was a horrible job. in fact the next morning, I went to get into my car and it reeked a wet mildewy smell. I have a 2023 white Tesla Model S Plaid. I am not a particularly picky person, but this was ridiculous! I spend $150 and ended up having to try to clean my car, dry the seats and remove the smell. If it does not work and I have to use a professional, I will demand to be repaid and sue if necessary. I have used Five Star's drive through several times over the years and I am thoroughly disappointed in the job I recently received.
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