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Fontana Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(129 Reviews)
87
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Score Details

5 stars
89%
4 stars
5%
3 stars
2%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
16
Total ReScores™
5.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(909) 371-1850
No Business Hours Provided

Business Hours

* No Time Zone Provided
16850 S Highland Ave Fontana, CA 92336
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(129 Reviews)
Write a Review
Recent Reviews
GS
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Gary S.
Bloomington, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2024
10
Category: Sales
Excellent buying experience
We bought a new 2024 Hyundai Santa Fe Limited hybrid. I did my research on prices and came to Fontana Hyundai with an offer from another dealer. Stevie Lopez was our sales person, and she did an outstanding job showing us all the vehicles available, showing us how everything worked, and went with us for a test drive. She explained that the number person was her boss, Benjamin Veruzco. He came in to talk numbers, Stevie had printed the window invoice sticker for us, and based on the offer from the other dealer, he matched our discounted price, after showing his manager the other offer. He did try to upsell us on the dealer installed accessories, which I flatly refused--so they accepted our final offer. I got an $500.00 cash down for being a veteran.
He brought in the finance options, which we accepted. Alfonso Morales in the finance department was thorough and explained all that we signed
We were very happy with our purchase. BTW--my son also has a Hyundai and is very happy with all his servicing that is done at Fontana Hyndai.
TD
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Tommy D.
Rialto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
8
Category: Sales
Great Service
Bought a car from Fontana, Miguel help my wife and I. Great service, no pressure, polite, and honest. I would definitely go back to work with Miguel.
LORRAINE M. from Fontana Hyundai responded on 03/28/2022 09:34 AM

Good Morning Tommy Thank you for the stars ,We appreciate your feedback on your visit here . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
MIGUEL FLORES
TD
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Tommy D.
Rialto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
9
Category: Sales
Great
My wife and I got a 22 Tuscon. Miguel help us and he was great. There was no pressure to buy, honest, enjoyable. I wanted to hang out just because. Definitely ask for Miguel!
LORRAINE M. from Fontana Hyundai responded on 03/28/2022 09:20 AM

Good Morning Tommy thank you for the 5 stars , We appreciate your feedback an your visit here at our dealership. If you have any questions or concerns we are here to help you .
Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanajyundai.com
(909)371-1850

FA
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Francisco A.
Fontana, CA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customerVerified Customer
10
Category: Sales
Excelente servicio y amigable relación sin presiones
El local es muy bonito y limpio, todos muy amables, encantado de haber comprado ahi.
BIANCA S. from Fontana Hyundai responded on 03/14/2022 12:34 PM

Good Morning Francisco thank you for the 5 stars , We appreciate your feedback. If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
MIGUEL FLORES
JN
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Jorge N.
Fontana, CA
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
verified customerVerified Customer
10
Category: Sales
Amazing customer service
Awesome dealership
BIANCA S. from Fontana Hyundai responded on 03/09/2022 12:17 PM

Good Afternoon Jorge thank you for the 5 stars , We appreciate our customers feedback . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
VALERIA NAVARRO
EL
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Edward L.
Alta Loma, CA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
10
Category: Sales
Friendly sales team
I now I paid more for my new car, and sales staff made it difficult to bargin
BIANCA S. from Fontana Hyundai responded on 03/08/2022 03:02 PM

Good Afternoon Edward thank you for your 5 stars , Treating our customers to excellent service is always our priority . If you have any questions or concerns we are here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
ALFONSO MORALES
avatar
LISA SALCEDO
avatar
AMAYRANI ALVAREZ
Verified Customer
Los Angeles, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Matt's Hyun 2022
Great experience at Fontana Hyundai. Exceptional customer service inside and outside. Recommend to my family and friends ??
BIANCA S. from Fontana Hyundai responded on 03/08/2022 08:17 AM

Good Morning thank you for your 5 stars , thank you for choiring Fontana Hyundai . If you have any questions or concerns we are here to help you .

Thank You

Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
ALFONSO MORALES
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
DESTINY POSEY
AH
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Asa H.
CA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customerVerified Customer
10
Category: Sales
Hyundai works with you
Hyundai works with you in getting the vehicle you desire, will by my next car there in the future
BIANCA S. from Fontana Hyundai responded on 03/07/2022 02:58 PM

Good Afternoon Asa thank you for taking the time to fill out our survey . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
LISA SALCEDO
avatar
ANGEL SAUCEDO
Verified Customer
Rialto, CA
2022 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Sales
Great job
Got the best workers
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/01/2022
5
Category: Sales
My Experience
Not what I expected
BIANCA S. from Fontana Hyundai responded on 03/02/2022 10:18 AM

Good Morning thank you for your feedback on your visit here at Fontana Hyundai I'm very sorry your visit wasn't a good one i will be talking to higher management about this issue . If you have any questions or concerns we are here to help you .

Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
LISA SALCEDO
SL
STEVIE LOPEZ
VF
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Virginia F.
San Bernardino, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Sales
Not pushy
Salesman wasn't pushy at all, but had great communication. Knowledgeable about the vehicles he was showing me. Neither him nor his supervisor push me for a sale, but showed interest on my concerns. I was looking but didn't want to buy. Fontana Hyundai made things possible for me to drive away with a new 2022 SUV. Thanks team!!
BIANCA S. from Fontana Hyundai responded on 03/01/2022 01:50 PM

Good Afternoon Virginia thank you for your 5 stars , We are so glad your experience here was a positive one . If you have any questions or concerns we are here to help you . 

Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
ALFONSO MORALES
avatar
BENJAMIN VERDUZCO
RM
RAFAEL MORALES
Verified Customer
Rancho Cucamonga, CA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
9
Category: Sales
Hyundai
Was a very easy process. Everyone there was so kind and friendly.
BIANCA S. from Fontana Hyundai responded on 03/01/2022 01:43 PM

Good Afternoon thank you for your positive feedback and your 5 stars , We always appreciate our customers feedback . If you have any questions or concerns we are always here to help you .


Thank You 

Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
CARLOS ROJO
avatar
LISA SALCEDO
GN
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Gladys N.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
10
Category: Sales
Wonderful Sales Person!
Helped me out in any way we could! Helped my son find the right vehicle for him! I really appreciate him going above and beyond!
BIANCA S. from Fontana Hyundai responded on 03/02/2022 10:31 AM

Good Morning Gladys thank you for your 5 stars , We really appreciate your feedback .If you have any questions or concerns we are here to help you.

Thank You 

Bianca Saenz 
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
CHRISTIAN TORRES
GN
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Gladys N.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
10
Category: Sales
Wonderful service!
Christian was a wonder sales specialist with helping find the right car for my son! If you ever stop by make sure to find him!
BIANCA S. from Fontana Hyundai responded on 03/01/2022 01:39 PM

Good Morning Gladys thank you for taking the time to fill out our survey we appreciate your feedback on your visit here at Fontana Hyundai. If you have any questions or concerns we are here to help you .
 

Thank You 
Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

CA
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Crystal A.
Fontana, CA
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
10
Category: Sales
Love my new car!
Valeria was great to work with! Definitely recommend asking for her if possible.
LORRAINE M. from Fontana Hyundai responded on 02/21/2022 02:29 PM

Good Morning Crystal thank you for the 5 stars . We are glad your experience here was a positive one. If you have any questions or concerns we are here to help you ..
                                                                                   Thank You 
Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850 

Employees worked with
avatar
LISA SALCEDO
avatar
VALERIA NAVARRO
OE
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Olivia E.
Rialto, CA
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
verified customerVerified Customer
10
Category: Sales
Excellent customer service
I would definitely recommend Fontana Hyundai the service was excellent, salesman Miguel was very helpful and informative he explained everything about the car I wanted to buy, everybody at the dealership was friendly I would gladly give them a 10 star, I am so happy I went to this dealership to buy my new sonata.
LORRAINE M. from Fontana Hyundai responded on 02/21/2022 08:28 AM

Good Morning Olivia  thank you for your feedback we appreciate to here about you visit here at Fontana Hyundai. If you ever have any questions or concerns we are here to help you .
                                                                                          Thank You 

Bianca Saenz
Customer Relaitons manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
avatar
DONNIE HARRIS
GENERAL SALES MANAGER
avatar
MIGUEL FLORES
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