Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Forest Brook Automotive
business image

Forest Brook Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(376 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Forest Brook Automotive provides automotive service and repair in the Lynchburg and surrounding areas. Family-owned and operated for over 7 years with complete transparency. Forest Brook Automotive provides automotive service and repair in the Lynchburg and surrounding areas. Family-owned and operated for over 7 years with complete transparency.

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(434) 239-4561
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3434 Forest Brook Rd Lynchburg, VA 24501
Get Directions
Forest Brook Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(376 Reviews)
Write a Review
Recent Reviews
EH
gravatar
Elijah H.
Lynchburg, VA
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Great
As always great service
JL
gravatar
Jeff L.
Lynchburg, VA
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Good communication of required repairs
Had rear brake pads, rotors and calipers replaced after one of the calipers had frozen. Once the needed repairs were identified, the vehicle was ready the next day
LK
Lindsay K.
Virginia
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Lindsay said they are super-personable, awesome customer service, and they did not keep the vehicle long.
Recommended
DG
Daniel G.
Virginia
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Daniel said they were able to fit him in in a couple of days. They gave good service, friendly, and he has nothing to complain about.
Recommended
JL
John L.
Virginia
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
John said he got in on short notice. He was in and out with same day service.
Recommended
BS
gravatar
BRYAN S.
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Outstanding service and know what they're doing.
Potentially saved me a significant amount of money by identifying and fixing an oil leak I had.
LS
Linda S.
Lynchburg, VA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Linda said they had excellent service. They were so kind and sweet to her, and did everything fast. They were extremely courteous, attentive and the whole staff was wonderful.
Recommended
MA
Matt A.
Lynchburg, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Matt said they have excellent service and are quick to get him in.
Recommended
JC
gravatar
Jessie C.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
As always, Forest Brook provided quick quality service!
The staff is friendly and inviting. The service was quick and thorough. They are the best!!
MC
Michael C.
Lynchburg, VA
Dodge Charger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Michael said the repairs took longer anticipated. Eventually after 3-4 visits the vehicle is completely repaired and operating well.
Recommended
BW
Brittany W.
Lynchburg, VA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Brittany said that everything was very efficient and the business informed her of everything that needed to be done.
Recommended
VH
gravatar
Vickie/Deborah H.
Lynchburg, VA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Car repair
They are friendly. Love Nancy at the front desk. The service men are always friendly. They do work I can trust.
DP
Danielle P.
Lynchburg, VA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Danielle said customer service and the education she got on her vehicle.
Recommended
KT
Kaylie T.
Virginia
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Kaylie said didn't understand what was going on with the vehicle, and they explained.
Recommended
LM
gravatar
Lee M.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
My go to auto service provider
I have used them for the past 10 years always quick, reliable and great professional service. Their work is the best bang for the buck that I’ve found here in Lynchburg.
Displaying Review 1 - 15 of 376 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.