business image

Fox Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(114 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(714) 427-5870
By Appointment Only
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Pacific Time (Us & Canada)
1311 E Saint Gertrude Place Bldg C Santa Ana, CA 92705
Fox Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(114 Reviews)

BJ
gravatar
BETTY J.
Santa Ana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
9
They exceed expectations
I have been pleased with Fox’s attempts to provide excellent service. They did not charge me for additional Freon despite continued hose leaks and they resolved the a/c problem. I’m also satisfied that the shop is open on Saturdays and does not require an appointment.

SM
gravatar
Sylvia M.
Tustin, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
The Best Service
My husband and I have had our vehicles serviced at Fox Auto for several years now. They're honest, and they're fees are reasonable.
Fox Auto C. from Fox Auto Care responded on 06/09/2025 08:42 AM

Thank you so much for your kind words and continued trust in Fox Auto! We're grateful for loyal customers like you and your husband. It means a lot to know that you value our honesty and fair pricing. We're always here to help keep your vehicles running smoothly! - Fox Auto Care 


SK
gravatar
Shams k.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Last minute Repair
I am thankful that they were available on a Saturday. Many shops were not open to do the battery replacement for my BMW X3. Their price was the best I could find and their service was amazing. The shop is very very clean, which you do not see in most shops. The only thing that I was not happy about was having to wait so long for a battery delivery, which is actually not the shops fault. It was the outside 3rd party service that was suppose to deliver it. The 3rd party service never ended up delivering the battery, but thankfully the shop had a better battery already available and they gave me a great deal on it as well.
I would definitely recommend this to anyone needing repairs.
Fox Auto C. from Fox Auto Care responded on 04/16/2025 08:57 AM

Thank you so much for the kind words and for taking the time to share your experience! We're really glad we could help you out on a Saturday when options were limited. We always strive to offer fair pricing and top-notch service, and it's great to hear that stood out to you—along with the cleanliness of our shop!

We truly appreciate your patience with the battery delivery situation. Even though the third-party delay was out of our control, we're happy we had a better option on hand and could get you back on the road quickly.

Thanks again for your recommendation—it means a lot to us! If you ever need anything in the future, we’re here to help.


ME
gravatar
MOISES E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Awesome job
I went in for rear breaks and they did an Amazing job,highly recommended.
Fox Auto C. from Fox Auto Care responded on 04/16/2025 09:00 AM

Thank you for the awesome review! We're so glad you were happy with the rear brake service. Your recommendation means a lot to us—we truly appreciate your support!


AV
Alexa V.
Anaheim, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Spoke to Pablo. He said it was excellent.
Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great Customer Service
The customer service was great and my car was repaired and ready on time.

Verified Customer
Costa Mesa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Quick service.
No complaints!

JI
gravatar
Jorge I.
Anaheim, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
10
10/10 will recommend!!
Got my Infiniti serviced here and runs better then ever!!

Verified Customer
Tustin, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Consistently excellent service
I have been using Fox for 15 years. Customer service and trust are their key strengths. I’ve always appreciated that they will tell me when I don’t need to repair something immediately or to check if the repair is under warranty. I am glad to see Mo has assumed ownership and keeping with the traditions of excellent work and trust.
The Team a. from Fox Auto Care responded on 02/26/2025 08:01 AM

Thank you for your feedback!! We greatly apperciaate the support!!


SO
gravatar
Silvia O.
Orange, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
verified customerVerified Customer
Honest reliable trust
Thank you! Fox auto care for taking good care of my cars and us.! Always awesome service.
Recommended

II
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
verified customerVerified Customer
Excellent service, excellent people.
Excellent service, excellent people, great work. Couldn’t ask for more.
Recommended

MW
gravatar
Mike W.
Fountain Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
verified customerVerified Customer
Car service
Great service at Fox!
Recommended

SG
gravatar
Sanjuana G.
Santa Ana, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2019
verified customerVerified Customer
Best auto shop!
Great and friendly staff! Great prices, curtesy ride if you need one.
Recommended

RF
gravatar
Robert F.
Huntington Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
verified customerVerified Customer
Great service!!
Fox Auto took great care of my Ford Edge!
Recommended

DG
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
verified customerVerified Customer
Just the coolest people I have ever met.
So they tool my van in and gave it a thorough inspection. Decided 5o junk it without warning them and they helped move a bunch of cars they were not expecting. Anyone else would have been irritated at the interruption.

Definately where I go with my newer cars.
Recommended

Displaying Review 1 - 15 of 114 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.