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Sunoco Rosehill Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(218 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Sunoco Rosehill Service Center is your one-stop shop for all auto repair needs in the city of Alexandria, VA. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely. Sunoco Rosehill Service Center is your one-stop shop for all auto repair needs in the city of Alexandria, VA. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely.

Categories
Transmission Repair, Auto Maintenance, Alignment
Contact
(703) 971-9367

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5514 Franconia Rd Alexandria, VA 22310

Affiliations

ASE - Master Certification
Sunoco Rosehill Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(218 Reviews)

Verified Customer
Alexandria, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2025
verified customerVerified Customer
9
Answer the Phone
Took our car in for inspection, emissions and another small repair. Good communication about all that. However, never heard it was ready. Started calling and phone just rang and rang. Did this for over an hour. Finally just went up there. Car was ready and counter clerk told us phone has been broken and they just haven’t gotten it fixed. Seems like that is important to keep your business moving along. I noted that the repair manager is having to use his own cell phone to conduct business.

DC
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DAVID C.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Good service
Friendly, professional, reasonable price and they get the job done.

SD
SIDNEY D.
ALEXANDRIA, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Thanks Joel
Service was excellent

CK
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Choi K.
Washington, DC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/18/2025
0
Terrible customer service
Under the new owner/operator (same one who runs the Shell and 7-11 up the street, the customer service is terrible. Not from the staff who are terrific, but from him personally. Too bad. My family and I have spent tens of thousands of dollars here over the last 10 years in service, and it was the only place we ever bought gas, but we won't spend another dime. At either place. Avoid at all costs.

WC
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William C.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Fair and Balanced Service
Rose Hill Sunoco has always treated me in a caring and professional manner. I recommend them for anyone who needs work on their car.

Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/13/2025
verified customerVerified Customer
0
Overcharged
I got charged $50 to remove the wheel locks off my 2 back tires here… there is no way that is a normal rate and I feel like I got scammed! Tire place said that is not normal.

AI
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ALBERT I.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Scheduled work
As always Wayne and his team were outstanding. Dropped my car off the night before and Wayne had it done by 3 pm. No hype or up sale, just an honest repair shop at does it right the first time.

EP
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ETHEL P.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Had starter put on car
Had to have a starter put on my car. I called Wayne regarding the issue the day it died, because I was stranded in Lorton. My Dad & Wayne concluded that it was my starter. Had roadside assistance tow it to his shop. Wayne said to have it towed to the shop & he would look at it the next day. He called me the next day to say that it was definitely the starter and ordered one to put on it.

My car has been working fine so far. Even drove it to Lynchburg, VA last weekend to see my family. It started perfectly each time. So grateful! Wayne to the rescue once again! Thanks again.

EP
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E P.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
10
Need Oil Change; Wanted belts, fluids & hoses checked before road trip
I was going out of town, so I wanted Wayne to do an oil change in addition to checking all other fluids, belts, hoses, tire pressure, etc. As always got car back in a timely manner. Great job done all around.

Thanks Wayne.

Verified Customer
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Fast turn around on annual safety work
More great work from Ray getting my car in, maintained, and out in one-day! Thanks!

DC
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DARRELL C.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
9
Top quality service
This is the third vehicle we've owned that we've trusted Wayne and his crew for service. From routine maintenance to state inspections or major repairs, this is where we'll go every time.

YT
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Yvonne T.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Great customer service
I took my car for an oil change. I always received great customer service from Wayne.

EP
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ETHEL P.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2024
verified customerVerified Customer
10
Always Excellent Service
Drove my car to Charlottesville, VA last Saturday. When I left Charlottesville to go to Lynchburg, VA, car was sounding a little louder than usual. Like a roaring sound. When I returned back to Alexandria, I called Wayne to let him know what it was doing and what it sounded like. I left it there overnight for him to look at it the next day. Wayne will stick with the job while he does some trial and error to get to the root of the issue. And he did. He said that I needed a wheel bearing on front left wheel...and it sounded like the noise was coming from that tire. They stay very busy lately, but I Wayne will still get the job done and timely. My car sounds great! No more roaring noise so far! I always call him to let him know that he did a good job!

ST
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SHAWN T.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2024
verified customerVerified Customer
10
Repairs
SUV running great!

KC
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KEVIN C.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
Wayne always has a answer
When I want an honest opinion on what's going on with my vehicle, I go to Wayne. I always get an answer I know I can trust. That's often hard to find today.

Displaying Review 1 - 15 of 218 in total
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