English French Canadian
SureCritic / Hyundai Dealer / Franklin Sussex Hyundai / Write a Review

Franklin Sussex Hyundai

Tell others about your recent experience with this business.

Review Details
Not at all likely
Extremely likely
Your Information
We only display the first letter of your last name.
Your email address is never published on our website. This is for verification purposes.
By submitting your review, you agree to the Terms of Service
Latest Reviews
DF
gravatar
Denise F.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2025
6
Ken is excellent in customer service
Ken returns calls immediately and sets appts as quickly as he can. The issues with the vehicle however have not been addressed and its been over a month.
Read More
RB
gravatar
Rich B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
10
Service with a smile & excellence
We visited your dealership on Saturday , just to look. We dealt with what we have to believe is your top salesman, Chris Shenise. He gave us all his...
Read More
KK
gravatar
Kathleen K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2023
10
I can't say enough nice things about Franklin Sussex Hyundai!
Ken in the service department is terrific! He is always very helpful and accomadating. When we are faced with car trouble we dont need more hardship we need...
Read More
MS
gravatar
Mark S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/20/2022
0
Unorganized and unprofessional
I have owned 4 Hyundai's that I have had serviced in different areas throughout the country since 1998. Most of my experiences have been better than one...
Read More
MS
gravatar
Matthew S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2022
0
Do not use them I bought 3 vehicles they don't care was told $2200 to fix something my mechanic fixed it in 5 minutes plus I never received a call a answer to my email do not use them !
They are horrible bought 3 vehicles don't matter I had a problem not under warranty they want $2200 to fix it my mechanic fixed it in 5 minutes. Several...
Read More