business image

Frank's Automotive & Collision

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,075 Reviews)
73

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
73
Net Promoter Score ®

Business Details

About

Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services.

Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
...more

Categories
Auto Maintenance, Auto Repair, Collision Repair
Contact
(830) 627-3939

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
950 S State Hwy 46 New Braunfels, TX 78130
Frank's Automotive & Collision's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,075 Reviews)

CD
gravatar
C D.
New Braunfels, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2025
0
BEWARE
Don’t take your vehicle here for ANY repairs!
I took my Lexus in after being hit on passenger side (small repair) but they managed to mangle it even more. When l went to retrieve it after repair no one walked the car with me. So l went over it myself….Quickly realizing why no one walked the car with me….Bumper was not aligned, trunk would not open (did prior) major rattle that l didn’t have prior.
Once l got employee out to look at car and him giving me the run around he finally said he would fix it. He drives it around to the side so l followed to see the body guy take a hammer to my side quarter panel to “fix” it! It actually put a hole in it! Knocked off some fresh paint then it was declared “fixed!” Car came out with more things wrong-than when it went in!
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