Dealer was quick to respond to my questions and satisfactorily addressed my concerns.
Original Review
02/13/2022
7
Category: Sales
Car didn’t come with a spare, tire patch is not an acceptable option.
Car didn’t come with a spare tire, although salesman said it did. Didn’t find out it didn’t have it until I was home. Dealer response was sorry, it’s not an option on that model, I made a mistake. I had to purchase an after market spare, cost me $600. Tire patch is not an acceptable solution.
JAMES T J. from Fred Beans Hyundai Of Flemingt responded on 02/14/2022 06:07 AM
Richard, Congratulations on the purchase of your new Tucson Hybrid. I am sorry that we were not able to exceed your expectations. We will reach out to you today to see if we can help you. Sincerely, Jim Jackson
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.