business image

Fred's Wrenchouse

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,326 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Family owned and operated complete auto repair facility serving the Alameda, CA area. Family owned and operated complete auto repair facility serving the Alameda, CA area.

Categories
Domestic Auto Repair, Import Auto Repair, Smog
Contact
(510) 521-7215

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
647 Buena Vista Ave Alameda, CA 94501-2110
Fred's Wrenchouse's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,326 Reviews)

MT
gravatar
MI CHONG (AMBER) T.
Alameda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2026
verified customerVerified Customer
10
Quick response, straightforward and professional
I had a good experience with Fred’s Wrenchouse. They were able to schedule me for an appointment quickly on the first call. Fred took the time to ask what was going on with my car and what had happened leading up to the issue.

Later that same day, he called me back with an update and explained what repairs were needed. Unfortunately, the problem turned out to be a failed engine. Since I had already spent a lot of money on repairs for this car in less than a year, I wasn’t willing to put more than $1,000 into it, and the repair would have cost significantly more than that.

I decided to decline the repair, but Fred was very understanding and gracious about it. I arranged to have my car towed out of his garage, and the process was straightforward. I appreciated the quick communication and professionalism.
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