We're glad to hear that you had a great experience with us and that your Cadillac Escalade was treated with the royal treatment it deserves. Our team prides itself on being friendly—though we're still working on our stand-up routine! It’s fantastic to know the explanation process and texting service helped you make the right choices for your vehicle. If your Escalade could talk, we're sure it would tell you you've made the best decision for its health. Thanks for recommending us; we'll keep the gears turning!