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Fuerst Automotive of Kent

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve their growing customer base. Now, with the next generation—daughters Amber and Kayla and their son Mitch—joining the team, the Stout family is thrilled to announce the opening of a second location in Kent, OH, bringing their tradition of excellence to even more customers. At Fuerst Automotive, we are committed to providing high-quality, honest repairs with a strong focus on customer satisfaction and community involvement. ...more

Categories
Auto Maintenance, Auto Repair, Transmission Repair
Contact
(330) 678-9095

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1005 W Main St Kent, OH 44240
Fuerst Automotive of Kent's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)

RI
Ralph I.
Ravenna, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Just got a oil change
Very happy with the results at a great price in a timely manner
The Team a. from Fuerst Automotive of Kent responded on 06/10/2025 09:38 AM

We appreciate you taking the time to share your experience! It sounds like we hit the bullseye with both quality and price, which is always our goal. We aim to make the car care process as smooth as a Sunday drive. If you ever need our services again, just think of us as your pit crew, ready to help out when the need arises!


LY
Lester Y.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Lester said his overall experience was good and Bob is a good guy. He's bright and honest about everything. He appreciates him, he's awesome.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 06/07/2025 09:43 AM

We're glad to hear that your experience was a good one! It's always refreshing to meet bright and honest folks like Bob driving the customer experience at Fuerst Automotive. We think he's pretty awesome too! If you ever have any more adventures with us, we're ready to make it another great one. Safe travels!


LC
Laura C.
Cuyahoga Falls, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Laura said they are honest and they were able to fit her vehicle in a timely manner. She added that they are very good.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 06/07/2025 09:43 AM

We appreciate you taking the time to share your experience! It's great to hear that our team was able to provide you with honest service and fit your vehicle into our schedule. Timeliness is key, and we're glad we could keep you on the go. Don't hesitate to drop by anytime; we're always here to help keep your ride in top shape!


DH
David H.
Stow, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
verified customerVerified Customer
Category: Service
David said everything was good with his experience. The service manager Patrick and Bob the mechanic are both very knowledgeable, and provided great work and service.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 06/05/2025 09:41 AM

We appreciate your positive feedback about your experience with us. It sounds like Patrick and Bob really hit the nail on the head with their expertise—maybe we should start calling them the dynamic duo of automotive repairs. We're glad you had a good visit, and if there's anything we can do to make your next experience a 5-star one, just let us know!


DG
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DANYELLE G.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Always do an amazing job
Patrick is amazing the whole team is amazing. I wouldn't take my car anywhere else!!!
The Team a. from Fuerst Automotive of Kent responded on 05/15/2025 09:41 AM

It's fantastic to hear that you had such a great experience with Patrick and the team! We always aim to provide top-notch service, and it looks like we've hit the mark for you. Your loyalty means the world to us—after all, your car deserves the best care, just like you! Here's to many more smooth rides ahead.


DO
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DONALD O.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
On time
Service completed on time. Clean facility. Friendly staff.
The Team a. from Fuerst Automotive of Kent responded on 05/15/2025 09:41 AM

We appreciate you taking the time to share your experience with us. It sounds like we hit all the right notes: timely service, a clean facility, and a friendly team ready to assist. We aim to keep everything running smoothly, much like a well-oiled machine—without the grease stains. Your support means a lot to us!


RL
Rick L.
Stow, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Rick said great service, great customer service, very informative, and they got him in and out really quick.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 05/07/2025 09:40 AM

We're glad to hear that you had a great experience with us! It sounds like our team was on their A-game, providing the kind of service that gets you in and out faster than a squirrel on a sugar rush. We appreciate your feedback and look forward to helping you again in the future!


VT
Vincent T.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Vincent said they're honest.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 05/06/2025 09:45 AM

We always beam with pride when customers recognize our honesty! It's the least we can do in a world full of questionable car sales. Your trust means a lot to us, and we’ll keep doing our best to maintain that reputation. Enjoy your ride!


BD
Bill D.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
Category: Service
Bill said they were looking for a family business, a place they could trust, and he said they exceeded their expectations. They jumped right on it and had his vehicle done within a couple of hours.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 05/03/2025 09:42 AM

We appreciate you sharing your experience with us. It sounds like we hit the bullseye on meeting your expectations for a trustworthy family business! We aim to get you back on the road as quickly as possible, so we're glad we could have your vehicle taken care of in just a few hours. If you're ever in need of more auto adventures, you know where to find us!


SM
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SHARON M.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Friendly
Great group of people here. Great service. Easy to work with.
The Team a. from Fuerst Automotive of Kent responded on 04/26/2025 09:40 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team made your visit enjoyable. We strive to provide service that feels like a walk in the park—minus the bugs, of course. We're glad it was easy for you, and we look forward to keeping that vibe going.


AP
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AARON P.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Fuerst is great!
Patrick and team at Fuerst are great to work with! Find and fix issues quickly without pressure for "extra" items. So happy we found them! Highly recommended!
The Team a. from Fuerst Automotive of Kent responded on 04/20/2025 09:40 AM

It's fantastic to hear that you had a great experience with Patrick and the team! We pride ourselves on a no-pressure approach—because who needs extra stress when getting your car fixed? Your recommendation means a lot to us, and we’re glad you found us, too. Here’s to smooth rides ahead!


RM
Roger M.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Roger said they did what they were supposed to do and did it in timely manner.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/15/2025 08:49 AM

Roger, It's great to hear that we hit the mark and delivered timely service! We appreciate you taking the time to leave us the positive feedback.

If you have a moment, we’d be incredibly grateful if you could share your experience on our Google page as well. It really helps others discover us and means a lot to our team.

You can leave a quick review here: [Google review link]
 
Thanks again for your kind words!


RR
Remingtyn R.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Remingtyn said they were nice and quick.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/15/2025 08:47 AM

Thank you so much for your wonderful feedback—we truly appreciate your support! If you have a moment, we’d be incredibly grateful if you could share your experience on our Google page as well. It really helps others discover us and means a lot to our team.

You can leave a quick review here: [Google review link]
 
Thanks again for your kind words!


KF
Kenzie F.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Kenzie said the guy at the front desk was really friendly and helpful with her questions.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/15/2025 08:42 AM

We're glad to hear that the front desk team made a great impression! If you have any more questions or need assistance, we’re here and ready to help!


JP
Jane P.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Jane said they were very pleasant, it was a clean atmosphere and they were very friendly.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/11/2025 09:42 AM

We appreciate you taking the time to share your experience! A clean atmosphere and friendly faces are key ingredients in our recipe for a great visit. It's fantastic to know you found both in abundance. We strive to make every interaction as pleasant as possible. Looking forward to welcoming you back for another enjoyable experience!


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