I used this place and team exclusively after becoming a widow in 2013. Then I had a 2003 Lincoln Town Car... needing TLC and odd repairs. Seniors are given more than a 10% discount. From attentive service clerk who listened patiently to then inviting customers to rest in the very comfortable waiting room with refreshments and a big screen TV. (I sold my Lincoln and have since leased cars, but I have gone in to say HI and get air in my tire... still welcomed warmly.
KR
Kacey R.
Hillsdale, MI
09/10/2020
Highly Highly Recommend
I had gotten in a minor accident and had my car towed to Gales. They immediately assessed my car and called in the parts in order to get it back on the road as soon as possible. It was a holiday weekend, yet they still had my car completely fixed days before they estimated. They were fast, friendly and efficient. I dealt directly with Ryan and he made a stressful situation much much easier for me. Each time I have had my car at their shop, Ryan has fully explained what was adjusted and/or replaced. I feel like it was worth my time and money. I don’t normally leave reviews, but I was honestly so grateful for the help I received and had to share.
When I enter the doors at Gales, the front line counter employees Ryan and Marc are friendly, professional and care about their customers. Everyone there that I have enter acted with there makes me feel like I am important to them. This place was recommended to me over the years but I didn't take the time to come here. Now, I have been a bringing my car here for the past three years. When I need service for my car Gales is my place of business. Thank you to Ms. Nadia, Mr. Andy and the entire Gales Team for providing such great work and keeping me informed when I need maintenance work on my vehicle. Keep up the good work.
I just don't think that the front desk person was that knowledgeable. He told me that they would throw on an alignment and they did not. I am not sure they they caught all the issues with my truck as well . I have been there before and have been happy with them.
Five stars, I love their work and will get it done in an reasonable timing plus prices are great I encourage others to come they’ll love Gales just as much as I do
I have. Even dealing with Gales for a few years now my cousin referred me to them and I'm glad she did!!! The do their best to make sure your car is fixed! They listen and they ask questions! They really do good work! If anyone ever asks me who is my auto mechanics it's Gales! Thanks guys for all that you do and for getting my vehicle back on the road??
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