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G.A.P.Automotive

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(13 Reviews)
-100
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Score Details

5 stars
76%
4 stars
<1%
3 stars
7%
2 stars
<1%
1 star
15%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Oil Change, Auto Repair, Glass Repair
Contact
(931) 256-8400
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 3:30 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
335 Allen Drive Sparta, TN 38588
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G.A.P.Automotive's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(13 Reviews)
Write a Review
Recent Reviews
MH
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Michael H.
Spencer, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/25/2024
0
Scammers they pray on old and disabled
They will tell you they replaced parts when they don't they make up crap that's not even the problem and they steal I had to sue them and still have yet to get my money back if you don't believe me go ask for case 26758 civil court white county TN at the new jail
KW
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Kendrick W.
Sparta, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2020
G.A.P. Automotive, my One Stop Shop,
G.A.P. Automotive, The One Stop Shop, Knowledgeable caring folks of Relentless Service, thanks G.A.P.
Recommended
PN
gravatar
Phillip Jr. N.
Sparta, TN
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2020
verified customerVerified Customer
Wonderful very helpful
Very nice and helpful I really had a great experience. I will definitely be back there if something happens to one of my vehicles. Thank you gap for everything.
Recommended
TB
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Tom B.
Sparta, TN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
verified customerVerified Customer
Great hospitality and good honest work
Had a radiator bust and got it repaired in 2 hours at a good price I will always come back for all my repairs
Recommended
JC
Jeff C.
Sparta, TN
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
verified customerVerified Customer
Category: Service
Jeff said this business does good work when he needs work done and he is happy with it.
Recommended
CW
Connor W.
Sparta, TN
Lexus IS 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
verified customerVerified Customer
Category: Service
Connor said the business got him in, fixed his vehicle and got him back on the road.
Recommended
JW
Joe W.
Quebeck, TN
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
verified customerVerified Customer
Category: Service
Joe said the business is fine and does good work.
Recommended
GP
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Glen P.
Sparta, TN
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
verified customerVerified Customer
Quick service, accurate diagnostics and no surprises
Thank you for you fast and accurate diagnostic to resolve my problem. Great service, reasonable price.
Recommended
KC
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Keith C.
Cookeville, TN
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2019
verified customerVerified Customer
Integrity at it's highest!!
You'll never have to worry about Mike taking advantage of you, he's honest, thorough going the job right the first time. He's very fair, goes the extra mile to fix the problem including future potential issues right then and there.
Recommended
Melissa S. from G.A.P.Automotive responded on 12/26/2019 08:54 AM

Thank you for your kinds words. 

TW
Timothy W.
Sparta, TN
Chrysler Pacifica
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/20/2019
verified customerVerified Customer
Category: Service
Timothy said the staff member was a super nice guy but he was charged a $150 for basically nothing. He was awesome, but he did a diagnostic and was only able to tell him it was a cluster issue. When he asked what that meant, the employee told him it was something under the dash. He stated that he left his wires exposed on his rear lights causing the lights to not work, he took the vehicle back and he fixed that issue at no charge. He mentioned that his window was up when he took his vehicle in, the employee lowered the window and told Timothy he was able to get it back up. Timothy stated that the guy did not get the window back up, he did that himself.
Not Recommended
CW
Christine W.
Tennessee
Nissan Xterra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2019
verified customerVerified Customer
Category: Service
Christine said she had a bad experience with the business. She said the prices were high, there was no itemization bill and she was told her repair work would be $300 and it was $87 more. She added she will never go back.
Not Recommended
Melissa S. from G.A.P.Automotive responded on 12/26/2019 08:44 AM

Christine, we do apologize that your expectations were not met. We do our best to keep our customers informed about any changes in the estimated cost and/or repair needed to complete the job. '
As to receiving an itemized bill, come in any time and we are more than happy to print one out for you.

JR
John R.
Sparta, TN
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
verified customerVerified Customer
Category: Service
John said he has used this business many times in the past and they have always been excellent.
Recommended
Melissa S. from G.A.P.Automotive responded on 12/26/2019 09:02 AM

Thank you for the business, you are a joy to serve.

DB
Don B.
Sparta, TN
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
verified customerVerified Customer
Category: Service
Don said they did a great job.
Recommended
Melissa S. from G.A.P.Automotive responded on 12/26/2019 09:03 AM

Thank you

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