business image

Garrett Auto & Truck Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(105 Reviews)
90

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Our full-time mechanics are licensed, certified in their specialties, and have over 50 years collective experience in maintaining and repairing all types of vehicles. We’re experts in our field, capable and qualified to handle everything from tire repair and brake repair to complete Auto and Truck engine overhauls. Our full-time mechanics are licensed, certified in their specialties, and have over 50 years collective experience in maintaining and repairing all types of vehicles. We’re experts in our field, capable and qualified to handle everything from tire repair and brake repair to complete Auto and Truck engine overhauls.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(248) 478-8382

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
24175 Industrial Park Dr Farmington Hills, MI 48335-2864
Garrett Auto & Truck Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(105 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


DH
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Dave H.
Plymouth, MI
This review violates the SureCritic Review Policy.

MM
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Mohamad M.
Dearborn, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/29/2021
Kevin Brown the owner
Is this a joke? It’s unsafe to work on the door because a cable needed to be replaced? How about this, I ordered 2 new cables for $18 and replaced them myself and now the door is opening like new and it took me 45 minutes with a YouTube video. Your store wanted to charge me $350 parts and $900+ labor to replace every single wheel and hinge when it was not necessary. Own up to your mistakes of over quoting people for unnecessary stuff. And just an FYI, no I was not told that I would be charged for anything in advance, I just assumed that people had morals nowadays and not rip off customers. I tried to be as nice as possible with my last review but you had no clue on what happened because you were not even there. Replacing a cable is now a “potential for an incident or loss of life” what a joke. Driving to work is a potential risk my man let’s not even use that as an excuse please because I can say replacing a blown tire or anything is a risk. You still got your money from me and I was nice about the whole encounter even though it was unfair and unjust. The messed up part is that I received a coupon from you guys for a free DOT inspection a few days later. I payed 2 hours labor and your guys didn’t even have the decency to bring my truck forward and say thank you but instead I had to look for my truck and drive it out myself. I was told “it’s either in the lot or in the alleyway”.
Not Recommended
Kevin B. from Garrett Auto & Truck Service responded on 04/30/2021 04:46 AM

No Joke . YOUR rear door is  DANGEROUS ! I HAVE PICTURES OF THE ROTTEN WOOD WORn OUT ROLLERS. IT,S A saftey  LIABLITY. I'll Make you a deal lets meet at the State Police post with my inspection and estimate of repairs needed to make your truck safe. if they say your truck is safe to be on the road I'll give you your moneyt back live on facebook. 

Kevin Brown
Owner

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