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Gene's Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(177 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Our Approach: Trusting in us to resolve your issues Our Approach: Trusting in us to resolve your issues

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(504) 737-7378

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
717 Hickory Ave Harahan, LA 70123
Gene's Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(177 Reviews)

BR
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BYRAN R.
Harahan, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Trusted Advisor
I’ve been bringing vehicles to Mr Keith at Gene’s Auto Care for a little over a year now. Routine maintenance and quick fixes like tire repair are reasonably priced and turnaround quickly. For a couple larger issues, Keith has been thorough in diagnosing and preparing a logical course of action to correct. I’ve never felt like he was trying to sell me on a big repair just because he thought he could. Appreciate the honesty, the straightforward approach to correcting and the timely manner in which he does it. Highly recommended.

BK
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B.J. K.
Kenner, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Tundra Comfort
Another successful maintenance appointment. Keith is on top of what is needed to keep my Toyota Tundra running smoothly with little issues. Timely and dependable service.

BK
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B.J. K.
Kenner, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Excellent Service and Care
Excellent service and care. Keith is concerned about the care and maintenance of your vehicle. He can also diagnosis both current and upcoming issues which gives you a peace of mind that your vehicle will operate as advertised and safely when you need it.

ER
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ERIC R.
Harahan, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Always Honest
Keith is always honest and that means a lot in today’s day and age.

JF
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JUDY F.
Jefferson, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Outstanding service!!!
Mr. Keith is an incredible technician. He is a man of integrity and he truly cares about his customers. On this particular occasion, he went the extra mile to do a labor intensive, tedious amount of work to get my vehicle back to me as quickly as possible as he knows I need "wheels" for my rehab schedule. I was/am very appreciative!! If you have automotive needs, don't hesitate to use Gene's Auto Care!!

AK
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ARNOLD K.
Harahan, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Extremely satisfied. I am a repeat customer.
I am very satisfied. I am a returning customer and I will continue going here to get my vehicles serviced. I highly recommend.

Verified Customer
Harahan, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Fantastic service
Keith will give you updates as your vehicle is being worked on and let you the price before he begins work. The turn around time is fast.

BO
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BILL O.
Saint Rose, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Quick and efficient
Service was quick and efficient. Price was very fair. Would highly recommend!

SO
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SCOTT J O.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Replaced Starter
Gene's Auto Care was excellent on all fronts - clean environment, knowledgeable, quick rerturn time, friendly, accomadating, communication was great, fair honest pricing. Keith at Gene's was a p[leasure to work with and fixed/replaced my starter with an authorized factor NAPA warrantied starter in record time for my sons 2002 Chevrolet Trailblazer.

Thanks Keith & Team.

CA
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CATHERINE A.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
GREAT Service
Gene's is a great auto shop. Honest and the prices are good. Mr. Keith has never tried to sell me something I didn't need. This is a mechanic shop you can really trust.

TT
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TOM T.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Keith is awesome. Explained everything that needed to be done, and got it done quickly.
I’ve been knowing Gene for many years. Since he retired he couldn’t have gotten a better person to take over the shop as the new owner. Keith is very knowledgeable with every aspect of the business. His shop is super clean! Which says alot about him! Very pleased with the work he did on my wife’s car. And will definitely use him for future car repairs.

DL
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DARIN L.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Honest and trustworthy.
Great service, Keith is great.

AK
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ARNOLD K.
Harahan, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Excellent service
Finally found a mechanic shop I can trust. I find Keith to be a straight shooter and I know I can always count on his judgment to keep my vehicles reliable.

JF
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JUDY F.
Jefferson, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Outstanding service and customer care!!!
Mr. Keith always goes the extra mile to insure that your vehicle is well maintained and safe for the road! He is talented, honest, and has a great staff of technicians!

DG
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DON G.
Harahan, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Needed ac service
Very quick service.

Displaying Review 1 - 15 of 177 in total
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