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Gene's Auto Worx

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(958 Reviews)
88

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(480) 968-8051

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
2750 S Hardy Dr Ste 1 Tempe, AZ 85282-3318
Gene's Auto Worx's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(958 Reviews)

GM
gravatar
GABRIELLA M.
Tempe, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/21/2025
verified customerVerified Customer
3
Disappointed. Seems like good work, but poor communication and feel like we were overcharged
They charged us $325.43 for an A/C discharge hose that has an OEM MSRP of $271.32, is sold by local dealers for $244 and is available from local parts stores for under $50. Also charged $140 diagnostic fee. The explanation was that it's an involved process that takes time to find a slow leak, but it wasn't a slow leak, it was a fast, sudden leak that could be heard happening and dumped refrigerant oil and dye all over the top of the engine. Also, they never called us with updates, we had to call them each time, including at 4:00 pm on Friday to find out if it was done or not.
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