Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Finance gentlemen advised that is not reflected in his paperwork and called in a manager. The manager advised that the ad was not the case and they were removing all of the certified pre owned on all their cars as it was entered in error the previous Thursday (oct 7) When my daughter advised this ad had been in place since Oct 1st when she first saw the ad. The manager was adamant he would not honor the ad as advertised. It should be noted that there were several cars advertised without being certified pre owned and the price of the cars reflected that. So the explanation of this ad was in error is just plain fabrication and false advertisement. As a result and needless to say our trust in honestly and commitment to stand by their ad resulted in a long wasted day. No car purchased and highly recommend reconsidering purchasing a car from here.