Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Sales manager described all the features of the car, however none of them were in the car I received.
My complaints were met with silence. She refused to answer my calls
Somebody else told me “ You got what you paid for”