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Genesis Of Appleton

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(10 Reviews)
69

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
69
Net Promoter Score ®

Business Details

Categories
Contact
(920) 749-3232
No Business Hours Provided

Business Hours

* No Time Zone Provided
3023 Victory Lane Appleton, WI 54913
Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(10 Reviews)

HS
gravatar
Henry S.
Waupun, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
9
Category: Service
My bluelink service would not connect
One of the major reasons why I decided to buy a Genesis is because of their safety record. I was disappointed when I tried to connect my Bluelink service (a safety feature) and it would not connect. Genesis along with Bluelink worked on my case until they got it to work. There is only one vehicle for me and my family that I trust and that is Genesis. Genesis treated me and my family as a valued member of their family.
MICHAEL P J., Assistant Service Manager from Genesis Of Appleton responded on 10/20/2021 06:34 AM

Henry, I know this journey has had its bumps.  Glad that we could get your concerns remedied in the end.  We're glad to have you as part of the Genesis family and look forward to what the future brings.

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