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SureCritic / Genesis Of Cary
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Genesis Of Cary

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(63 Reviews)
75
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Score Details

5 stars
82%
4 stars
7%
3 stars
5%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
18
Total ReScores™
5.0
ReScore™ Average
75
Net Promoter Score ®

Business Details

Categories
Contact
(919) 447-3900
No Business Hours Provided

Business Hours

* No Time Zone Provided
5000 Old Raleigh Road Cary, NC 27511
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(63 Reviews)
Write a Review
Recent Reviews
PP
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Purva P.
Aurora, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2022
0
Category: Service
They have selective reading/ hearing
Was reached out by dealership notified I purchased another vehicle and let them know I wanted to trade my other VW Arteon for a Genesis but apparently Blair at the dealership has selective reading I am sure he didn’t bother to read my whole message which stated I’d like to trade a vehicle for a Genesis yet he replies with a generic boilerplate response. It seems they don’t care to make a sale because they have improperly trained sales reps.
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