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Genesis Of Clear Lake

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(30 Reviews)
61
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Score Details

5 stars
80%
4 stars
7%
3 stars
3%
2 stars
1%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
61
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(281) 337-1100
No Business Hours Provided

Business Hours

* No Time Zone Provided
3260 Gulf Freeway Texas City, TX 77591
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Sales Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(30 Reviews)
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Recent Reviews
MS
gravatar
Mika S.
Lake Charles, LA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2026
0
Category: Sales
Scheduled my car for service and was told that they overbooked and turned me away.
I planned a trip from Lake Charles Louisiana to Clear Lake Texas to have my car serviced. I scheduled the appointment using their scheduling software and when I got to the dealership, they inform me that they overbooked and could not take my car. WTH kindly of service is that??!! Then they asked me when I could bring it back the following week. Are they serious? Awful customer service!!!
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