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Genesis Of Conshohocken

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(25 Reviews)
73
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Score Details

5 stars
79%
4 stars
13%
3 stars
5%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
73
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(610) 832-7911
No Business Hours Provided

Business Hours

* No Time Zone Provided
1208 Ridge Pike Conshohocken, PA 19428
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Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(25 Reviews)
Write a Review
Recent Reviews
FL
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Fern L.
Blue Bell, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
10
Category: Sales
Exceeded Expectations
This is our 6th purchase/lease from Conicelli and our best experience. Craig Lesack and Aaron Wilkerson took very good care of us. Craig ensured that we were completely happy with the transaction and Aaron ensured that we knew how to work every detail of our hot, sexy new 2024 Genesis GV60 - and there was a lot to learn! It was a great, easy car buying experience.
EY
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Eli Y.
Bala Cynwyd, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
10
Category: Sales
A Seamless Journey with Genesis of Conshohocken
## **A Decade of Excellence: Our Trusted Car Dealer**

### ⭐⭐⭐⭐⭐

**Title: A Seamless Journey with Genesis of Conshohocken **

Dear TJ Smith & Nancy West,

As we reflect on the past nine years, we are filled with gratitude for the exceptional service and unwavering commitment you've provided to our family. From our very first purchase to the most recent one - Yesterday! your dealership has been more than just a place to buy cars—it's become a part of our family story.

### **1. Reliability and Trustworthiness**

Your team's honesty and transparency have set the gold standard. Whether it was choosing the SUV for my wife, SUV for our daughter's work commute, our son in law or upgrading to my car, we always felt confident in our decisions. Your guidance was never about making a sale; it was about finding the right fit for our needs.

### **2. Exceptional Customer Service**

From the warm welcome at the showroom to the efficient paperwork process, every interaction with your staff has been delightful. They remember our names, celebrate our milestones, and genuinely care about our satisfaction. It's this individualized touch that keeps us coming back.

### **3. Quality Vehicles**

Nine cars later, we can attest to the quality of the vehicles you offer. Each one has been reliable, safe, and a joy to drive. Your commitment to maintaining high standards reflects in the longevity of our cars—they've become trusted companions on our journeys.

### **4. Going the Extra Mile**

Whether it was the surprise gift when we picked up our first car or the prompt service when we needed a minor repair, your attention to detail and willingness to go above and beyond have left a lasting impression. I was traveling to Israel in October 2023 when the war broke out. I was more than happily surprised to receive a call from Sharon Zummo to find out how I was doing. This speaks for itself!

### **5. A True Partnership**

Genesis of Conshohocken, you're not just a car dealer; you're a partner in our life's adventures. Thank you for being there during graduations, vacation drives, and countless family memories. We look forward to many more years of collaboration.

### **In Gratitude and Anticipation,**

Eli Yaron
Bala Cynwyd, PA

---

To TJ Smith, Nancy West, Sharon Zummo and the entire team, thank you for making car-buying a joyful experience. Here's to the next chapter!

. ??
RR
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Rich R.
Coatesville, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2023
0
Category: Sales
Terrible customer service
Despite talking a good game while we were in the showroom, our sales person didn't even have the courtesy of responding to our continuing inquiries. We will never return to this dealership
SB
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Susan B.
Eagleville, PA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customerVerified Customer
10
Category: Sales
Great experience
Thanks to Clara for help with the sale. Paperwork was fast and seamless. And, they even bought my car for top dollar. It was a great experience and I have a beautiful car.
FK
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Francis K.
Glenolden, PA
2022 Genesis Gv80
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2021
verified customerVerified Customer
5
Category: Sales
next
next
GLENN B., General Sales Manager from Genesis Of Conshohocken responded on 12/11/2021 09:21 AM

Hello Francis,

     Thank you for purchasing your new Genesis from Conicelli and taking the time to fill out the survey.Your feedback is very important to us. iI would like to give you a call to address a few concerns I have after reading your comments

  Thank You

  • Glenn Beck

General Sales Manager

Conicelli Hyundia

610 832 7911 x 2301
LC
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Leroy C.
Philadelphia, PA
2022 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
verified customerVerified Customer
10
Category: Sales
Great experience once again.
This is my 9th purchase from this dealership and more importantly my 3rd Genesis Purchase. With all of my purchases I've been fortunate enough to have the same sales person. The fact that he is still with the dealership says a lot about the Conicelli family.

My overall experience was outstanding. I could not have been any happier.
MM
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Marvin M.
Malvern, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
verified customerVerified Customer
10
Category: Sales
GV80
Great dealership. Easy negotiations, great staff, great service. These guys know how to do business by putting the customer first.
KH
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Kenneth H.
Blue Bell, PA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Sales
Top notch vehicle experience with my new GV70
It was a pleasurable experience from the sales to finance all the way though the purchase.They treated me with respect and were all a pleasure to deal with. I did not feel any pressure.
MJ
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Marvin J.
Philadelphia, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
verified customerVerified Customer
10
Category: Sales
A full service dealer you can TRUST.
At this point, I will probably see the staff at conicelli for a new vehicle to drive to heaven years from now.

Absolute Satisfaction..!!!!!..:))
TH
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Thayla H.
Philadelphia, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customerVerified Customer
10
Category: Sales
Great service with everyone
The service was excellent
MJ
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Marvin J.
Philadelphia, PA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2021
verified customerVerified Customer
Category: Sales
GV70 Sport Prestige 3.5 AWD
Adriatic Blue, Seville red /Black interior.
Lots of horse power in a lighter, smaller package than the beautiful, luxurious G80, ( 375.)
GV 70 is luxurious, sporty comfortable, handles very well , and has all the bells and whistles( fingerprint recognition). What’s not to like…???..!!!…:)
Recommended
RM
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Robert M.
Staten Island, NY
2021 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
verified customerVerified Customer
Category: Sales
The sales staff from the salesmen to management are very friendly and helpful
I had the pleasure of leasing a Genesis G90 from Genesis of Conshohoken. I initially called and was greater by a very energetic phone rep who set up an appointment for me. When I first visited the dealership, I was encouraged to test drive the cars I was considering. The negotiating process was transparent and not stressful. I met Glenn Beck, the general manager, who was more helpful than I could have ever imagined. The closing and delivery of the vehicle were pleasant and informative. I would definitely recommend this dealership to anyone considering a new or pre-owned Genesis.
Recommended
KB
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Kiana B.
Philadelphia, PA
2021 Genesis Gv80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2021
verified customerVerified Customer
Category: Sales
Genesis GV80
Great experience
Recommended
JK
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Jonathan K.
Southampton, PA
2021 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
verified customerVerified Customer
Category: Sales
Trust
Overall 12 and everybody fantastic
Recommended
AB
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Audrey B.
Newtown Square, PA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
verified customerVerified Customer
Category: Sales
Teamwork
Everyone worked as team to make sure my experience of buying a car was seamless and comfortable.
Recommended
Displaying Review 1 - 15 of 25 in total
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