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SureCritic / Genesis Of Downtown Birmingham
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Genesis Of Downtown Birmingham

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)
55
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Score Details

5 stars
73%
4 stars
14%
3 stars
5%
2 stars
3%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
2
Total ReScores™
5.0
ReScore™ Average
55
Net Promoter Score ®

Business Details

Categories
Contact
(205) 324-3371
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
1424 5 Th Ave. N. Birmingham, AL 35203
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)
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Recent Reviews
JM
gravatar
John M.
Montgomery, AL
2019 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2021
verified customerVerified Customer
6
Category: Service
Routine 10000 Mile Maintenance
Wait time for maintenance was acceptable. Definitely improved this time from previous visits. Will have to see if this continues. Bathrooms are clean as well as the waiting room. While the brand is separated from the main brand on paper, the Genesis luxury experience is sorely lacking. I might as well buy the higher end general brand and save lots of money.
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