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Genesis Of Fairfield

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(29 Reviews)
68
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Score Details

5 stars
78%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
5
Total ReScores™
4.2
ReScore™ Average
68
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(203) 418-4445
No Business Hours Provided

Business Hours

* No Time Zone Provided
2269 Post Road Fairfield, CT 06824
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Sales Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(29 Reviews)
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Recent Reviews
HR
gravatar
Hyunsun R.
Groton, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2023
0
Category: Sales
The worst experience I ever had
Don’t delete it. I’m so FRUSTRATED about this experience with Fairfield Genesis CT. I got the new gv70 and they made me pay for setting up my second key. Which I never expected. So I claimed to my dealer, Dante. And he claimed check 12/14 2022. And haven’t got any check yet. It’s end of January. So I asked him again and he started ignoring my text and hanging up on my phone calls. And never got any call back. Also their team was so RUDE when I called to the shop. Scott PROMISED me that he’s gonna call me with Dante on Monday. Which is January 23rd. But never got any calls. It’s only $124 check. I am very upset that I have to deal with this for only 124 dollars. Which is nothing for them. It is the WORST experience with dealerships ever. Also they’re keep deleting any bad reviews. So be careful everyone.
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