Genesis Of Hickory

Gage,
Thank you so much for taking time to rate Genesis of Hickory so highly on the Sure Critic survey! We appreciate and value our relationship with our Genesis clients and look forward to seeing you, especially on your next visit. 

Della,
It appears there were several things happening at the same time, from the on line scheduling to the issue not being duplicated. We are striving to be here for you and stand in the gap. Please call me at your earliest convenience and allow me to assist you with resolution of your concerns.
Thank you,
Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext. 2256 
email: dmorgan@paramountauto.com

Janice,
Thank you for giving such a great review of your service visit at Paramount Genesis of Hickory. We appreciate you for your loyalty and friendship through the years and look forward to many more to come. We strive to treat you as we would like to be treated.

Hello George,

My name is Lorie Morgan, and I am the Customer Relations Manager for Paramount Genesis/Hyundai. 
I certainly apologize your most recent service did not meet your expectations.
Please contact me at 828-449-1420 option 5 or via email at dmorgan@paramountauto.com.

​We truly appreciate your business, and we are very glad that you chose us for your service and repair needs.
I hope to speak with you soon and address your concerns.

Sincerely,
Lorie Morgan
Customer Relations Manager P
aramount Auto Group
828-449-1420 option 5

Gage, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Paramount Hyundai and Genesis of Hickory. One of our managers will be reaching out to you to discuss your visit. Thank you!

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Paramount Hyundai and Genesis of Hickory. One of our managers will be reaching out to you to discuss your visit. Thank you!

Mr. Barnes, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Mr. Poore, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. As to the issue with oil filters at the time of your visit they were on backorder from Genesis. This has since been resolved and we do apologize for any inconvenience this may has caused. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Paramount Hyundai and Genesis of Hickory. As to the oil filters they were on back order at the time you first stop by and no local Genesis dealer had any in stock. That issue has since been resolved.

 

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Paramount Hyundai / Genesis of Hickory.

Patsy,
Thank you for taking the time to complete such a terrific review on our behalf. At Paramount Genesis we strive to provide our guests with the best possible service experience with every visit. Thank you again and we look forward to assisting you at your next service appointment.

Dear Valued Customer,
We greatly appreciate you allowing us to maintain your Genesis. Customer satisfaction is of the utmost importance to our service team at Paramount Genesis. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Luredean,
We apologize for any inconvenience we may have caused during your recent service visit. Customer satisfaction is top priority to our service team at Paramount Genesis. Thank you for your business and we will communicate with our sales team to resolve the complimentary maintenance issue.

Dear Valued Customer,
 We apologize for any inconvenience we may have caused during your last service experience. At Paramount we strive to create a welcoming service environment for our guests and we value your feedback to improve our guests experiences. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.