business image

Genesis Of Kirkland

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(30 Reviews)
36

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
4
Total ReScores
5.0
ReScore Average
36
Net Promoter Score ®

Business Details

Categories
Genesis Dealer
Contact
(425) 821-6611
No Business Hours Provided

Business Hours

* No Time Zone Provided
11706 124 Th Ave Ne Kirkland, WA 98034
Sales Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(30 Reviews)

DJ
gravatar
Doug J.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/06/2024
0
Category: Sales
Zero Stars
I can’t help but feel like there is some sort of shady pricing scheme going on with the service of this dealership. They charge highly inflated service fees, for work that should be covered under warranty or by now a class action suit. From rats eating the insulation around the electrical wires, from my car being parked in my driveway, in the middle of a city, to the differential going out, twice! The cost of ownership for a Genesis is much higher than one is lead to believe. Avoid this dealership at all costs (trust me it will cost you), and avoid this brand. They are not even as good of cars as Hyandai.
Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.