Business Solutions
English French Canadian
SureCritic / Genesis Dealer / Genesis Of Kirkland
business image

Genesis Of Kirkland

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(32 Reviews)
27
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
71%
4 stars
6%
3 stars
6%
2 stars
4%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
4
Total ReScores™
5.0
ReScore™ Average
27
Net Promoter Score ®

Business Details

Categories
Genesis Dealer
Contact
(425) 821-6611
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
11706 124 Th Ave Ne Kirkland, WA 98034
Get Directions
Sales Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(32 Reviews)
Write a Review
Recent Reviews
JK
gravatar
jason k.
Kirkland, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/03/2025
2
Category: Sales
Service agreement is bait and switch
I have had a negative experience overall. The staff is friendly, but they forgot to put a cap on the brake fluid, which caused a leak and could have been extremely dangerous. Then (under lease and what i thought included all recommended maintenance) they say it is recommended to have a $50 additive added with the oil change which isn't covered by the lease's service agreement. I would never buy another Genesis as it seems like bait and switch on service and less than reliable service when it is completed.
Businesses Near You
Genesis Of Everett
78
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.