Bought a GV80 early January - problems from the beginning with just getting the car registered and delivered - it took 2 weeks. We have a vibration issue when driving - have had it in for service multiple times. It is now March 20th and am still driving a loaner. I estimate I have driven my car for about 3 weeks since owning it. Can't get a straight answer out of them - can NEVER reach anyone when I call or when I leave a message I don't receive a call back. Kassidy the customer service manager was rude to my husband on the phone - worst customer service. I'm sorry I bought my car there!!!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.