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SureCritic / Auto Repair / Genesis Of New Hudson
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Genesis Of New Hudson

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
0
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Score Details

5 stars
70%
4 stars
9%
3 stars
3%
2 stars
3%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(248) 486-1901
No Business Hours Provided

Business Hours

* No Time Zone Provided
30492 Lyon Center Drive East New Hudson, MI 48165
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Sales Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(17 Reviews)
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Recent Reviews
LN
gravatar
Linda N.
Washington, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/27/2024
0
Category: Sales
Worst dealership
The customer service at this dealership has been extremely disappointing. For over a year, I have regularly visited for oil changes and have repeatedly requested that the issue of paint peeling on the inside door panel be addressed. Despite my consistent efforts, including numerous follow-up calls, the issue remains unresolved. I have been promised callbacks on multiple occasions, yet none have been received. This level of service reflects poorly on the management, and it seems clear that the General Manager is not prioritizing customer satisfaction. Horrible customer service!!!
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