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SureCritic / Genesis Of New London
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Genesis Of New London

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)
73
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Score Details

5 stars
77%
4 stars
16%
3 stars
2%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
5
Total ReScores™
3.6
ReScore™ Average
73
Net Promoter Score ®

Business Details

Categories
Contact
(860) 443-8432
No Business Hours Provided

Business Hours

* No Time Zone Provided
452 Broad Street New London, CT 06320
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18 Reviews)
Write a Review
Recent Reviews
SM
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Susan M.
Jewett City, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
10
Category: Service
My new Genesis GV80 and past cars
Bob in the service department is the best!! Professional, great sense of humor and loves his job. Cannot say enough about him. My second Genesis owned now, and I know that my service will continue to thrive from them. It's all about the dealership and their employees that make mj sullivan so awesome! Jay in sales at Genesis is very, very professional and treated me great, very informative, took the time to explain everything to me about my new Genesis. This is my second one, and this one was a little bit more complex, he never rushed me, took his time about all information about this vehicle. Made my experience the best again. As for Bill Sullivan..owner of mj sullivan...awesome!! An owner of a business that is always there, speaks volumes. He cares about his dealership employees and customers. . This guy really cared. I've heard a litof negatives with other Genesis dealers across the united states,, I BRAG about my dealership all the time.. they're awesome. . This dealership cares about their service,, it's important to them and it shows. I have sent MANY customers to them in the past and will continue to do so. I have purchased 3 cars from Bill Sullivan and all experiences for me are 5 stars across the board. So absolutely proud and happy to buy my second Genesis from them. Just amazing. So proud to drive my new Gv80 from the best dealership
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